Heidi L. Nye

Mentored 24 hires to ensure efficient integration into operations at a high-volume veterinary diagnostic laboratory.

Performed systematic and proficient PCR test operations.

Recognized as a certified NAHLN testing facility.

AAVLD accredited laboratory

Ensured accurate record-keeping across multiple departments.

Ensured adherence to compliance standards and maintained accurate records.

Safeguarded private records effectively.

Optimized high-throughput laboratory processes delivering same-day results for real-time decision-making.

Skilled in operating multiple proprietary compliance systems.

• Company Overview: Ames Iowa
• Conduct and record OSHA standard audiogram testing for corporate clients(CAOHC certified tester #497497)
• Efficiently conduct and record pediatric hearing screening tests for internal doctor requests
• Perform in house tympanogram testing as requested
• Adequately calibrate Benson Audiometer and report compliance
• Proficiently answer multi line telephone system, fax results, email correspondence, and schedule patients
• Maintain accounting records and inventory control; place order and stock daily consumables, monitor inventory
• Use medical computer based patient record system to input daily statistics and place orders
• Perform appropriate medical and educational follow-up and referral procedures
• Perform daily billing for hearing aid repairs, patient services and appointments
• Excel in a demanding, fast-paced medical office with multiple physicians
• Ames Iowa

• Company Overview: Jewell, Iowa
• Held the responsibility for upkeep, preventative maintenance, and record keeping for HPLC, NIR, IC and Karl Fischer machines
• Efficiently maintained thorough and meticulous records for daily product streams analyzed in the lab
• Regularly performed organizational duties for laboratory; including purchasing and re-stocking required laboratory products and testing materials
• Fully complied with and participated in internal and third-party audits
• Communicated results to management and those audited to ensure proper quality control procedures are followed
• Assigned as the person in charge while the laboratory manager was absent
• Ensured internal research projects were completed and recorded in a timely manner
• Active member of Poet Biorefining-Jewell Safety Committee
• Jewell, Iowa

• Company Overview: Ames
• Responsible for maintaining meticulous records and confidential results
• Complied with all safety regulations and requirements (ie
• Chemical hygiene plan, exposure control plan, blood borne pathogens)
• Accurately and efficiently entered requested/pending tests to be completed at our in-house lab, or to be sent to Iowa State's Veterinary Diagnostic Lab
• Performed clerical tasks like: answering and directing phone calls, organizing and scheduling appointments, organizing and coordinating meetings, and maintaining filing systems
• Occasionally ordered laboratory and office supplies, as well as kept record of the inventory
• Occasionally completed weekly and monthly QA and QC tests to help out department staff
• Ames