Heidi Macareno
Houston
Summary
I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a team player and adaptable to all challenging situations. I am able to work well in a team environment as well as using my own initiative. I am able to work well under pressure and adhere to procedures.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Safety Attendant
Thorpe
05.2025 - 06.2025
- Accomplish assigned tasks by assessing data recordings, maintaining cleanliness of work surroundings, and complete assigned tasks. Focus on performance of the team by collecting data and implementing standard procedures to finalize the task. Be knowledgeable of the company’s practices and ensure compliance by following policies, procedures and standards. Drive operational excellence by keeping assigned work area replenished, fulfilled and exceptional.
Material Management
Brand Energy
05.2025 - 06.2025
- Provide the broadest range of services, products and solutions. Be friendly and knowledgeable in enabling assets and presenting comprehensive customer offers. Present expertise and customer service in reliability, efficiency, and problem solving. Develop optimized manufacturing processes for connectivity of products to improve industry standards and scale business contributions.
Warehouse Coordinator
Brandsafway
02.2025 - 04.2025
- Supply resources, receive training and innovate contributions to the company’s assets. Be part of a team to work towards a collaborative project to build team efforts and enhance overall operations. Maintain courteous interactions with brand suppliers, production operators, and specialists. Promote ethical business practices by implementing integrity and collaboration in team interactions.
Hostess
Alicia’s
05.2024 - 09.2024
- Provide a prompt and warm reception of all guests and find suitable seating while providing other measures of outstanding customer service. Give a great first impression when guests arrive, and a lasting impression to invite departing guests back for another visit. Answer the phone for general customer service inquiries and accommodate reservations for large groups and parties.
Inventory Management
Summit
08.2022 - 03.2023
- Receive incoming supplies, shipments, and materials to keep necessary equipment in stock. Perform a monthly inventory check of all tools and equipment. Assign personal protective equipment, provide up to date reports on malfunctioning equipment, manage the log of inventory checked out. Keep records of orders, supplies received, and equipment distributed.
Payroll Administrative Assistant
F.D. Thomas
08.2021 - 12.2021
- Assist with standard office duties and various related tasks assigned by other departments. Prepare orientations for new hires, contribute to meetings and planning, submit data and process information. Provide administrative support to office personnel, manage multiple priorities meeting all deadlines, engage with team members, peers and external customers served.
Waitress
Mambos
09.2017 - 03.2020
- Provide and serve customers with an energetic and positive attitude. Be able to drive sales by promoting restaurant specials and seasonal specialties. Work diligently with other crew members, suppliers and staff. Be responsible for side duties, coordination and quality preparation for guests. Build relationships by communicating coherently and effectively. Execute and contribute in a fast-paced environment by consistently providing marketing techniques to deliver an exceptional customer experience.
Stylist
Windsor
11.2018 - 03.2019
- Maintain a visually appealing store, by styling display models, curate brand products and accessorize outfits by color, style and occasion. Adhere to cashier procedures and abide by company dress code policy. Greet customers, assist with merchandise selection, offer stylist suggestions. Achieve personal sales by implementing a store selling method.
Customer Service Associate
Walgreens
01.2017 - 04.2017
- Register sales, accommodate and provide customers with courteous, accessible and efficient checkout service. Engage with customers and patients by providing support and offering assistance with products and services. Accommodate with customer product selection and inquiries to ensure a positive customer experience.
Education
Houston Community College
01.2019
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Texas A&M International University
01.2018
High School Diploma -
Alief Taylor High School
01.2017
Skills
- Customer Service
- Social Skills
- Detail Oriented
- Time Management
- Multi Tasking
- Critical Thinking
LANGUAGE
English
Spanish
Certification
National Apprenticeship Program
Industrial Safety Training Council
TABC Seller Training Certification
Timeline
Safety Attendant
Thorpe
05.2025 - 06.2025
Material Management
Brand Energy
05.2025 - 06.2025
Warehouse Coordinator
Brandsafway
02.2025 - 04.2025
Hostess
Alicia’s
05.2024 - 09.2024
Inventory Management
Summit
08.2022 - 03.2023
Payroll Administrative Assistant
F.D. Thomas
08.2021 - 12.2021
Stylist
Windsor
11.2018 - 03.2019
Waitress
Mambos
09.2017 - 03.2020
Customer Service Associate
Walgreens
01.2017 - 04.2017
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Texas A&M International University
Houston Community College
High School Diploma -
Alief Taylor High School
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