Heidi Magner
Jackson
Summary
Compassionate healthcare professional with extensive experience in patient advocacy and care management. Known for strong collaboration skills and effective implementation of care plans, consistently enhancing patient outcomes and satisfaction.
Overview
9
9
years of professional experience
Work History
Registered Nurse
Arbor Manor Rehabilitation & Nursing Center
Spring Arbor, MI
07.2023 - 10.2025
- Administered medications and monitored patient responses to ensure optimal care and safety.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans.
- Educated patients and families on health management, promoting adherence to treatment regimens.
- Conducted thorough assessments and documented findings in electronic health records for accurate tracking.
- Assisted in training new nursing staff, fostering a collaborative learning environment.
- Implemented infection control protocols, enhancing patient safety and reducing hospital-acquired infections.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Registered Nurse Manager
Sparrow Home Care
Lansing, MI
01.2017 - 07.2023
- Supervised nursing staff to ensure high-quality patient care and compliance with healthcare regulations.
- Developed and implemented efficient care plans to enhance patient outcomes and satisfaction levels.
- Conducted regular performance evaluations, providing constructive feedback to promote professional development.
- Collaborated with interdisciplinary teams to optimize resource allocation and streamline operations.
- Managed scheduling and staffing to maintain adequate coverage, improving response times during critical situations.
- Successfully managed crisis situations through rapid assessment, decisive action, and expert coordination of emergency response efforts.
- Achieved budget goals with prudent financial management, including cost containment measures and efficient use of resources.
Education
Associate of Science - Nursing
Jackson College
05-1995
Skills
- Strong clinical judgment
- Patient and family advocacy
- Patient care
- Wound care
- Compassion and empathy
- Setting up referrals
- Proficient in Clinical Skills
Timeline
Registered Nurse
Arbor Manor Rehabilitation & Nursing Center
07.2023 - 10.2025
Registered Nurse Manager
Sparrow Home Care
01.2017 - 07.2023
Associate of Science - Nursing
Jackson College