Heidi Martinez
Fostered a positive care environment through reliable teamwork and compassion, resulting in improved patient outcomes.,Maximized communication effectiveness with patients and families by utilizing bilingual skills in Spanish, enhancing overall care experience.,Elevated certified nursing assistant skills while providing quality care to patients, leading to professional development and increased expertise.
Work History
CNA - Delegated Assistant
1 Year 4 MonthsProvided compassionate, person-centered care to residents with Alzheimer’s disease and other forms of dementia in a secure memory care setting. Assisted residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring, feeding, and mobility. Monitored and documented changes in residents’ physical and emotional conditions while maintaining their dignity and safety.
As a Delegated Nursing Assistant, administered prescribed medications and insulin injections under the supervision of a Registered Nurse (RN), following Washington State delegation guidelines. Maintained accurate medication documentation, observed residents for medication side effects or changes in condition, collaborated with nurses and interdisciplinary team members, responded promptly to resident needs, and helped create a safe, supportive, and respectful environment for residents and their families.
Patient Service Representative
1 Year 11 Months- Responsible for scheduling appointments, welcoming patients, registering and supporting patients until patient is seen for their scheduled services.
- Responsible to promote a positive work culture and upholds clinic policies and procedures, including the WE CARE standards of Behavior.
- Responsible to uphold confidentiality at all times in regards to CBHA activities, reports, financials, patient health information and other proprietary information specific to CBHA.
- Other duties as assigned.
Nursing Assistant – Certified
4 Months- Assisting residents with daily living activities
- Providing residents with hygiene and oral care
- Helping residents to dress and groom
- Bathing residents safely and with dignity
- Taking and recording residents’ vital signs
- Maintaining residents’ rooms neat and orderly
Lead Teacher
10 Months- Responsible for preparing and executing daily activities and lesson plans for children.
- Incorporate a child's home/language/culture functionally in activities of the center.
- Provides opportunities and encouragement throughout the program for children to acquire and enlarge their vocabulary and provides a good language model by speaking clearly and distinctly on a level that children understand and respect.
- Implementing appropriate curriculum planning for pre-school classroom.
- Other essential duties as assigned consistent with the general scope of the position.