Heidi McCook
Tucson,AZ
Summary
Diligent Hardware Engineer with experience in hardware and firmware development and debugging. Recognized for strong problem-solving skills and team collaboration. Proven track record in mentoring junior engineers and contributing to patent submissions for innovative solutions.
Overview
11
11
years of professional experience
Work History
Hardware Engineer
IBM
Tucson, AZ
12.2017 - Current
- Designed and developed programmable logic for hardware components
- Provided technical support for clients, resolving issues promptly and maintaining strong relationships with customers.
- Contributed to patent submissions for groundbreaking hardware innovations, securing intellectual property rights for the company.
- Mentored junior engineers, fostering a culture of continuous learning and professional growth within the team.
- Collaborated with software engineers for seamless integration of hardware components, resulting in improved system efficiency.
- Analyzed system performance data to identify areas for optimization and enhancement.
Test Engineer Intern
IBM
Tucson, AZ
07.2015 - 12.2017
- Executed test cases to validate software functionality and performance.
- Collaborated with cross-functional teams to identify and resolve defects efficiently.
- Utilized automated testing tools to enhance testing processes and improve accuracy.
- Documented test results and provided detailed reports for stakeholder review.
Education
Bachelor of Science - Electrical And Computer Engineering
University of Arizona
Tucson, AZ12-2017
Skills
- Hardware development
- Lab testing
- Hardware debugging
- Hardware design and schematic layout
- Electrical testing
- Root-cause analysis
- Firmware development
- Problem-solving
- Time managment
- Team collaboration
- Cross team communication
Accomplishments
- Contributed significantly in the successful release of a new DS8K Enterprise Storage product.
- Collaborated with team members to develop and utilize new tools to deliver firmware.
- Developed new innovations which resulting in the publishing of patents.
- Successfully debugged and resolved a customer issue and prevented future issues.
Timeline
Hardware Engineer
IBM
12.2017 - Current
Test Engineer Intern
IBM
07.2015 - 12.2017
Bachelor of Science - Electrical And Computer Engineering
University of Arizona