Heidi Millard

• Supported store management in achieving operational goals through efficient task delegation and teamwork.
• Performed regular audits of merchandise, ensuring accuracy in pricing and labeling information.
• Managed inventory efficiently, ensuring optimal stock levels for popular products.
• Trained new employees on store policies and procedures, contributing to a cohesive work environment.
• Streamlined communication between employees by initiating the implementation of a digital platform for sharing schedules, announcements, or other relevant information.
• Implemented effective loss prevention strategies, reducing instances of theft and shrinkage.

Answered questions about store policies and addressed customer concerns. Managed approximately 30 calls,emails, faxed documents.

• Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
• Performed data entry and completed proper paperwork.
• Completed physical inventory counts each month.
• Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
• Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
• Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
• Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
• Provided excellent customer service by quickly responding to inquiries and resolving concerns related to inventory availability or shipment status.
• Optimized storage layouts by analyzing space usage patterns, leading to increased capacity without additional expense or construction requirements.
• Reduced stock shortages by closely monitoring inventory levels and promptly ordering necessary supplies.
• Streamlined warehouse organization for improved efficiency in locating items and fulfilling orders.
• Ensured compliance with regulations concerning hazardous materials storage, contributing to a safe working environment.
• Coordinated with suppliers to establish optimal delivery schedules, reducing instances of overstock or stockouts.
• Conducted regular inventory audits to ensure stock levels were accurately maintained, minimizing discrepancies.
• Improved inventory handling procedures to minimize damage during storage and handling, preserving product quality.
• Compared shipping orders and invoices against contents received to verify accuracy.
• Verified orders by comparing names and quantity of items packaged with shipping documents.
• Inspected incoming and outgoing shipments to identify discrepancies with records.
• Sorted and delivered materials to different work areas and staff.
• Handled day-to-day shipping and receiving overseeing more than 20 packages per day.
• Processed required paperwork to expedite handling of shipped and received goods.
• Worked effectively with shippers to resolve shipment issues, damaged materials and shortages. Managed approximately 30 phone calls and emails, faxed documents.