HEIDI M. KLOSTERMAN
St. Louis,MO
Summary
Experienced psychotherapist specializing in evidence-based and trauma-informed therapeutic approaches at Lumen Wellness and Counseling. Proficient in creating tailored treatment plans that effectively meet diverse client needs. Dedicated to providing support for neurodiverse individuals, leading to impactful mental health results.
Overview
21
21
years of professional experience
4
4
Certifications
Work History
Psychotherapist
Lumen Wellness and Counseling
Chesterfield, Missouri
08.2023 - Current
- Facilitated individual therapy using evidence-based techniques to address diverse mental health concerns.
- Developed personalized treatment plans based on comprehensive client assessments, addressing individual needs and strengths.
- Coordinated with psychiatrists, social workers, and nurses to ensure holistic care for complex cases.
- Supported adults and teens with ADHD and autism through behavior modification strategies in therapy sessions.
- Facilitated couples counseling to improve communication through active listening and internal family systems approaches.
- Engaged in professional development to enhance skills in trauma-informed care and neurodiversity.
Supervisor
Ember Mental Wellness
St Louis, Missouri
08.2024 - Current
- Supervised team in delivering effective mental health services and support.
- Developed policies to enhance service delivery and team performance.
- Evaluated staff performance and provided constructive feedback regularly.
- Monitored employee productivity, providing targeted feedback and coaching for improvement.
- Facilitated communication between staff and management to enhance operational efficiency.
- Complied with company policies, objectives and communication goals.
Graduate Support Director
St. Louis University
St. Louis, Missouri
11.2008 - 04.2021
- Led initiatives aimed at improving college-going outcomes including programs for career shadowing, personal statement writing, scholarship searching, financial literacy, interview preparation, and networking skills.
- Monitored academic and social-emotional progress of St. Cecilia Academy graduates, providing regular support and guidance to ensure successful high school experiences.
- Led the development of targeted programming and interventions aimed at building persistence, such as formalization and delivery of high school preparation curriculum, academic tutoring, access to mental health providers, and math and language arts interventions.
- Directed academic programs and initiatives that increased student engagement and success through targeted interventions and support.
- Managed departmental budgets, ensuring resource allocation met strategic objectives.
- Facilitated partnerships with community organizations, enhancing educational outreach and expanding resources for students and families.
- Evaluated program effectiveness through feedback and assessment tools for continuous improvement.
- Advocated for diversity and inclusion initiatives within the university community.
- Facilitated collaboration between teams by encouraging open communication channels.
- Conducted regular meetings with department heads to review progress on strategic initiatives.
- Coordinated activities with other departments to expedite work and improve collaboration.
Case Manager/Jesuit Volunteer Corps
CENTER FOR SURVIVORS OF TORTURE & WAR TRAUMA
St. Louis, Missouri
01.2005 - 01.2006
- Responsible for assisting clients in accessing community resources as needed through in-home visits.
- Visited clients at residence to assess financial, material, and familial needs and connect clients with resources in the community.
- Ensured clients were aware of when and where their appointments were - medical, dental, counseling, legal - and provided transportation.
- Maintained accurate case records and confidential client files.
Education
Master of Education - Counseling
UNIVERSITY OF MISSOURI
Saint Louis, Missouri06.2012
Bachelor of Arts - Philosophy and Religious Studies
SAINT MARY'S COLLEGE
Notre Dame, Indiana05.2003
Skills
- Evidence-based therapy
- Treatment planning
- Trauma-informed care
- Behavioral modification
- Mental health assessment
- Continuous improvement
- Neurodivergence support
- Multicultural competence
Qualifications Summary
- Highly driven youth counselor committed to the emotional, relational, and social development of patients and their families through the delivery of meaningful, holistic, and collaborative individual and group experiences.
- Person-centered, strengths-based, comprehensive in approach.
- Motivates and inspires clients to higher levels of personal growth and meaning
- Promotes a culture of care and excellence
- Exceptional collaborative and interpersonal skills to positively impact client outcomes
- Accompanies clients on their journey toward wellness
Certification
Licensed Professional Counselor (MO)
License No. 2014022287
Issued 06/13, exp. 06/27
License No. 2014022287
Issued 06/13, exp. 06/27
Timeline
Supervisor
Ember Mental Wellness
08.2024 - Current
Psychotherapist
Lumen Wellness and Counseling
08.2023 - Current
Graduate Support Director
St. Louis University
11.2008 - 04.2021
Case Manager/Jesuit Volunteer Corps
CENTER FOR SURVIVORS OF TORTURE & WAR TRAUMA
01.2005 - 01.2006
Master of Education - Counseling
UNIVERSITY OF MISSOURI
Bachelor of Arts - Philosophy and Religious Studies
SAINT MARY'S COLLEGE