Heidi Neven

o Complete management of HR/payroll for up to 150 staff at a time in addition to maintaining labor relations with unions, interview and training of administrative staff and interns, etc.

o Creation and control of multimillion dollar production budgets and expenses for entire production, routinely identifying money saving opportunities to maintain costs without compromising final product

o Negotiation of creative, management, and performer contracts and review of Artist contracts and riders, edited contracts to meet Artists’ needs.

o Tracked all contracts and confirmed all needs were met

o Support with HRMS implementation, ongoing data entry, maintenance and reporting

o Assist with the development, implementation, and administration of company policies and programs ensuring compliance with local, state, and federal guidelines

o Distributed annual W2s, tracked returns

o Set up interviews and follow interview process

o Box Office Programming, dynamic pricing, knowledge of Ticketmaster and Telecharge systems

o Processed Daily Wraps and nightly box office reports

o Managed Dynamic Pricing hourly

o Communicated with venues regarding contractual and rider needs

o Handled VIP clients from ticketing to arrival and departure at the venues

o Handled Employee Orientations

o Coordination of travel, lodging and events for theater companies of 150+ people in countless locations across the United States and abroad

o Reviewed and processed all travel and petty cash expense reports

o Recruited and trained administrative staff, Recruited crew

o Reconciled weekly expense reports and monthly credit card statements

o Responsible for A/R and A/P

o Handled all delicate matters with employees where required

o Coached employees thru different situations

o Planned and implemented all meetings

o Processed all workers compensation claims

Created and monitored budgets for events from small private parties to World Tours

o Handled all VIP guests for artists

o Negotiated Creatives, Cast, Musician, Crew contracts

o Processed payrolls and reimbursements

o Collaborated on designs: Sets, Costumes, Props

o Booked all hotels, travel, and local transportation for company

o Monthly credit card reconciliation

o Teched Costumes and Props – trained local crews

o Oversaw day-to-day logistics o Created schedules: production and onsite

o Helps Talent/Director reach their artistic vision for the event

o Managed schedule of 50 to 75 technicians for jobs all over the county

o Facilitated weekly timesheets

o Assisted with full Company Yearly Orientation and year-end reviews

o Facilitate weekly meetings with job site supervisors and technician for updates

o Checked in daily with all site crews

o Booked all hotels and travel for crew when needed

o Monthly credit card reconciliation

o Coached techs to help them get thru difficult schedules and inspections

o Secured electrical permits and researched municipalities and their rules and regulations

• Evaluated different providers offering range of services, coverages and plan options to pick optimal choice.
• Directed and controlled 401K, medical, dental, and vision benefit packages.
• Kept programs in line with plan structure, company policy and legal requirements.