Heidi Niese
MA-C
Seattle,WA
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Detail-oriented and knowledgeable Medical Assistant skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. .
Overview
12
12
years of professional experience
Work History
Medical Assistant
Swedish Cancer Institute- Swedish Medical Center
Seattle, WA
07.2016 - Current
- Implemented care and efficiency improvements to support and enhance office operations.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Obtained client medical history, including medication information, symptoms and allergies.
- Oriented and trained new staff on proper procedures and policies.
- Supported duties for diagnostic and technical treatment procedures
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Performed or scheduled preventive maintenance on equipment to promote longevity of use, troubleshooting technical issues and coordinating repairs.
- Prepared initial patient charts for admission.
- Attended required training, education and meetings.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Participated in Continuous Quality Improvement (CQI) activities.
- Reported any unusual or urgent circumstances in patients' condition or environment immediately to Management
Medical Assistant
Maxim Healthcare
Seattle, WA
11.2015 - 07.2016
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Obtained client medical history, including medication information, symptoms and allergies.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Obtained accurate medical histories from patients, highlighting critical information.
Medical Assistant
Providence Health & Services
Everett, WA
03.2014 - 12.2014
- Maintained detailed records of test results by entering data and patient information into computer.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Implemented care and efficiency improvements to support and enhance office operations.
- Escorted patients to examination rooms.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Report significant information and changes in patient condition to nurse supervisor.
- Taught patients about medications, procedures and care plan instructions.
- Assisted physicians in follow-through of care.
Certified Medical Assistant
Medstaffing Inc.
Seattle, WA
08.2007 - 03.2014
- Prepared and administered medications to alleviate patient symptoms.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
Education
Associate of Arts - Medical Assisting
Lake Washington Technical Institute
Kirkland, WASkills
Medical office administration
Timeline
Medical Assistant
Swedish Cancer Institute- Swedish Medical Center
07.2016 - Current
Medical Assistant
Maxim Healthcare
11.2015 - 07.2016
Medical Assistant
Providence Health & Services
03.2014 - 12.2014
Certified Medical Assistant
Medstaffing Inc.
08.2007 - 03.2014
Associate of Arts - Medical Assisting
Lake Washington Technical Institute
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