Typing speed: 42 WPM, with 96% accuracy
Heidi Okleasik
Nome,Alaska
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Innkeeper
Dredge 7 Inn
10.2023 - Current
- Enhanced guest satisfaction by providing personalized services and attending to individual needs.
- Managed reservations, ensuring optimal occupancy rates and seamless guest experiences.
- Maintained pristine facilities through diligent housekeeping and regular maintenance tasks.
- Increased repeat business by fostering a welcoming atmosphere and consistently exceeding guest expectations.
- Conducted regular inspections of rooms and common areas, maintaining high standards of cleanliness throughout the property.
- Gaining mastery of working with others as a team player, complying with one another to complete tasks
Weighbridge Operator
Jim West Jr.
08.2023 - 10.2023
- Enhanced weighbridge efficiency by implementing streamlined operational procedures.
- Reduced wait times for truck drivers through effective communication and coordination of weighbridge activities.
- Ensured accurate weight measurements by regularly maintaining and calibrating weighbridge equipment.
- Maintained a safe work environment by adhering to safety regulations and conducting regular inspections of the weighbridge area.
- Supported inventory management efforts by providing accurate data on material weights, contributing to more precise stock records within the facility.
- Worked lengthy hours, showing up persistently, and punctually.
Substitute School Secretary
Martin L. Olson School
01.2023 - 03.2023
- Enhanced office efficiency by managing and organizing confidential records, documents, and files.
- Assisted in maintaining a safe and welcoming environment for students, staff, and visitors through diligent front desk management.
- Contributed to improved school communication by drafting correspondence and distributing important announcements.
- Keeping a well, pleasing environment for students and staff and welcoming them in throughout the day
- Increased efficiency in managing incoming calls by directing them to appropriate personnel promptly.
- Aided in budget preparation by tracking expenses, such as daily lunches and breakfasts, accurately throughout the year in accordance with district guidelines.
- Developed strong rapport with parents, students, and staff members by remaining approachable, empathetic, and resourceful.
- Maintained a high degree of professionalism in all interactions with colleagues, parents, and students to promote a positive image of the school.
Grocery Clerk
Golovin Bay Trading Company
06.2020 - 01.2022
- Improved customer satisfaction by providing efficient and friendly service at the checkout counter.
- Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.
- Assisted customers with product inquiries by sharing extensive knowledge of grocery items and their locations.
- Contributed to increased sales performance by stocking shelves in a visually appealing manner.
- Expedited customer transactions by accurately scanning items and processing various payment methods.
- Pleasantly greeted customers and provided prompt and courteous service.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Operated cash register to accurately process and record customer payments.
- Performed cash, card, EBT/WIC and check transactions to complete customer purchases.
- Processed refunds and exchanges in accordance with company policy.
Education
No Degree - Secondary Education
Fort Lewis College
Durango, CO05.2027
High School Diploma -
Martin L Olson Highschool
Golovin, AK05.2022
Skills
- Event planning and coordination
- Energy efficiency initiatives
- Customer service excellence
- Social media management
- Online reputation management
- Reservation software
- Housekeeping management
- Multitasking capabilities
- Hospitality expertise
- Front Desk Operations
- Customer Service
- Teamwork and Leadership
Software
Affiliations
- Reading
- Sewing
- Personal fitness
Certification
Drivers License acquired in May of 2023
Timeline
Innkeeper
Dredge 7 Inn
10.2023 - Current
Weighbridge Operator
Jim West Jr.
08.2023 - 10.2023
Substitute School Secretary
Martin L. Olson School
01.2023 - 03.2023
Grocery Clerk
Golovin Bay Trading Company
06.2020 - 01.2022
No Degree - Secondary Education
Fort Lewis College
High School Diploma -
Martin L Olson Highschool
Similar Profiles
Jean Ann PalmerJean Ann Palmer
Housekeeping Room Attendant at Dredge 7 InnHousekeeping Room Attendant at Dredge 7 Inn
Lane PurserLane Purser
Deckhand at Florida Dredge & DockDeckhand at Florida Dredge & Dock
Aaron GuerreroAaron Guerrero
Deckhand at Great Lakes Dredge & DockDeckhand at Great Lakes Dredge & Dock