Talented HR leader with 18-year career overseeing human resources operations, including employee relations, organizational structuring and policy development. Well-versed in benefits administration and legal compliance. Forward-thinking with superior problem-solving, conflict management and organizational skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Human Resource Manager
ANCHOR HARVEY COMPONENTS, LLC
Freeport, IL
10.2017 - 02.2024
Developed and implemented recruiting/employer brand awareness campaign to include billboards, radio ads, postcard mailing, email campaign, and digital and commercial advertising; these efforts resulted in a constant pipeline of candidates which s contributed to a record sales and income year;
Anticipated and responded to emerging business needs by serving as change advocate.
Member of Operations Management team that determined the future direction of the company and the resources required to obtain the objectives;
Developed and implemented a skills matrix to identify employee skill set on production floor;
Collaborated with the Production Manager to identify and implemented a cross-training strategy to bolster staffing on the production floor and foster employee development;
Encouraged open communications, promoting positive and pro-employee work environment;
Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes.
Developed a performance review process for hourly reviews which included points for number of jobs employees could perform;
Developed pay grades and ranges for salaried and hourly employees to ensure consistency of pay practices;
Shifted culture to a “win as a team, lose as a team” which resulted in turnover decline by 20% year over year;
Developed COVID procedures for pandemic that resulted in no COVID work exposures;
All shifts were fully staffed 100% over last five years (2019 to 2023);
Created a cross-functional team with employees and Plant Manager to create Anchor Harvey’s Mission, Vision, and Values;
Developed succession planning strategies for key positions within the organization;
Consistently applied company polices resulting in a workforce with a clear understanding of their expectations and adherence to federal and state employment laws;
Selected and implemented an HRIS system;
Coordinated various benefit programs such as medical, dental, vision, and flexible spending plans;
Served as a culture strategist by paying attention to employees personal life; their mindset, and company behavior to promote company culture;
Created "Forge Your Future" scholarship program for Electrical Maintenance and CNC positions.
Business Unit Manager – Stationary Tank Line
STAINLESS TANK & EQUIPMENT
Beloit, WI
2016 - 2017
Responsible for all aspects of a $3.8m business unit that included sales, marketing, new product development, purchasing, customer management and production
Direct reports included Production Supervisor and Buyer; Indirect reports include 15 production employees.
Developed and implemented strategies to drive business unit performance.
Established key performance indicators for the business unit in order to measure progress against goals.
Oversaw daily operations of the business unit by setting expectations around productivity targets, deadlines.
Human Resource Manager
STAINLESS TANK & EQUIPMENT
Beloit, WI
2012 - 2016
Guided, coached and facilitated employee relations issues;
Developed short and long term HR strategic objectives;
Developed bonus program for management team;
Reduced overall turnover by 60%;
Developed staffing plan to meet exponential growth. Increased staffing level 34% within first six months of employment;
Trained supervisors on handling employee relations issues;
Improved communication with hourly employees with weekly toolbox talks and employee surveys;
Developed employee retention plan to reduce cost of training and turnover;
Developed job descriptions and compensation structure;
Developed a new hire orientation program to reduce costs, safety incidents, and employee turnover within first 90 days of employment;
Designed and implemented a welder and grinder certification program reducing turnover of welders and grinders by 43%;
Addressed the shortage of skilled trades by establishing relationships within the community to provide a future pipleline of candidates;
Developed, implemented and trained employees on safety policies and reduced recordable injuries by 55% through implementation of a formal safety program;
Selected and implemented HRIS system;
Restructured performance appraisal system; Develop, organized, and executed monthly events for all employees.
Regional Human Resource Manager
METSO
Beloit, WI
2006 - 2012
Responsible for 12 locations across the United States for approximately 800 salaried, hourly, union and non-union employees;
Maintained staffing levels at each location by collaborating with location senior management on the development of staffing plans;
Collaborated with senior management to develop and implement plans for business restructures;
Provided on-boarding and human resource support to new acquisitions;
Provided guidance on the application of policies and procedures, performance management, disciplinary actions, and supervisory training needs;
Handled employee relations issues with managers to ensure proper handling and litigation avoidance;
Provided assistance and counsel to managers for union locations on contract interpretation, grievance processing and/or arbitrations.
Human Resource Generalist/Safety Manager
METSO
Beloit, WI
2006 - 2012
Recruited hourly and salaried positions;
Handled employee acclamation for new acquisitions;
Restructured the Safety and Environmental Team into one cross-functional collaborative team;
Created, reviewed, and revised job descriptions to ensure compliance with all regulations;
Member of the location management team;
Administered benefit programs and coordinated annual open enrollment;
Developed, implemented, and trained employees in a written safety program for employees at multiple locations in multiple states;
Developed and communicated key performance indicators for Human Resources;
Implemented ISO 14001 and OHSAS 18001 programs;
Accurately performed payroll function for multiple locations with zero errors.
Benefit Account Manager/Human Resource Generalist
MILLER & BUETTNER
Winnebago, IL
2003 - 2006
Human Resources Coordinator
TEXTRON FASTENING SYSTEMS
Rockford, IL
2001 - 2003
Education
Master of Business Administration -
Northern Illinois University
05.2028
Bachelor of Science in Business Management -
Cardinal Stritch University
05.2006
Skills
Policy Enforcement
Employee Handbook Development
Corrective Action Planning
Succession Planning
Leadership Development
Performance Assessment
Compensation Structuring
Employee Onboarding
Staff Management
Legal Compliance
Organizational Development
Recruitment
Employee Relations
Workforce Planning
Training Programs
Human Resources Operations
Recruitment and Hiring
Employee Support
Recruitment Oversight
Recruitment Strategies
Employee Retention
Training and Mentoring
Onboarding and Orientation
Career Development
Performance Appraisal
Affiliations
Member of Society of Human Resource Management
Certification
SHRM-SCP Certification, Society of Human Resource Management, 01/01/2019, 12/31/2025
HR Certificate Institute- Designation of Senior Professional in Human Resources, 01/01/2010
Certificate in Human Resource Management - Cardinal Stritch University, 5/17/2006
Articles
Women Reshaping Manufacturing: Heidi Olson of Anchor Harvey on The Five Things You Need to Create A Highly Successful Career in Manufacturing, Authority Magazine, 06/20/2023, https://medium.com/authority-magazine/women-reshaping-manufacturing-heidi-olson-of-anchor-harvey-on-the-five-things-you-need-to-create-a-d670120cf16e