Heidi Parsons
Logan,UT
Summary
Experienced dietary aide and bistro attendant with 4+ years supporting patient meal service, diet order verification, and sanitation protocols. Strong in food safety, equipment cleaning, and accurate service in healthcare settings.
Overview
19
19
years of professional experience
Work History
Bistro Attendant
Carson Valley Health
Gardnerville, Nevada
11.2020 - 10.2024
- Prepared grab-and-go food items for Carson Valley Health Bistro guests and staff.
- Processed cash and point-of-sale transactions accurately for patients, visitors, and employees, while enhancing customer experience.
- Restocked beverage, snack, and meal displays in hospital cafe service areas.
- Cleaned dining surfaces, counters, and equipment to support hospital sanitation standards.
Dietary Aide
Carson Valley Health
Gardnerville, NV
11.2020 - 10.2024
- Prepared patient meal trays following Carson Valley Health diet orders
- Delivered meal service to patients throughout Carson Valley Health
- Verified menus against dietary restrictions and food preferences
- Assisted with food preparation and portioning in Carson Valley Health kitchen
- Served food and snacks according to the planned menu and patients' diet orders.
- Prepared and served meals according to dietary guidelines.
- Communicated diet changes with nursing and food service staff
- Engaged with residents to create positive, enriching interactions during meal service.
- Assisted patients with special needs during meals, fostering a supportive dining experience.
- Delivered snacks to the nurse station for distribution to specific residents.
- Collaborated with dietitians to tailor meal plans, ensuring nutritional needs of residents and patients were met.
- Cleaned and sanitized food service equipment and work areas
- Cleaned and sanitized kitchen equipment and surfaces.
- Maintained a safe working environment by following all safety protocols.
- Followed dietary procedures in accordance with established policies.
- Treated patients and team members with dignity and respect.
- Monitored expiration dates on products and disposed any spoiled or expired foods.
- Assisted in the ordering, receiving, storage, and inventory of food items.
- Stocked kitchen supplies and meal service items
- Set up trays and food service carts to deliver food to residents.
- Collected tray carts and removed leftover meals safely
- Restocked dining area supplies to ensure availability for meal service. in dining areas as needed.
- Worked closely with team members to update cleaning protocols and increase aide efficiency.
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
- Kept records of meal service for accurate billing.
- Operated kitchen equipment safely and efficiently.
- Assisted in menu planning based on resident and patient preferences and dietary requirements.
- Checked temperatures of hot food before serving it to patients and residents.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Packaged and bagged cooked food and prepared items.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Packaged and bagged cooked food and prepared items.
Warehouse shipping and receiving clerk
Phytomerusa
West Valley City, Utah
11.2005 - 11.2018
- Received Phytomerusa skincare shipments, verified contents, and matched packing slips
- Prepared outgoing orders for Phytomerusa product distribution and carrier pickup
- Inspected merchandise for damage and reported discrepancies to warehouse supervisors
- Updated inventory records for Phytomerusa warehouse supplies and finished goods
- Labeled cartons, pallets, and shelving locations for organized storage
- Packed Phytomerusa beauty products using company handling and storage requirements
- Maintained clean receiving areas and followed safety procedures throughout warehouse operations
- Processed outbound shipments, including packing and labeling products for delivery.
- Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
- Operated computers to access information related to shipping activities.
- Maintained a clean work area by sweeping, dusting, mopping.
- Organized materials into appropriate storage areas based on product type or size.
- Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
- Prepared packages for shipping and determined most economical shipping methods.
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Maintained inventory of shipping materials and supplies.
- Prepared invoices for customers, ensuring accuracy prior to shipment.
- Compared and verified identifying information of outgoing shipments.
- Weighed mail to determine correct postage.
Education
High School Diploma -
Charter Oak
Covina, CASkills
- Diet order validation
- Food preparation
- Meal delivery
- Temperature monitoring
- Sanitation protocols
- Equipment sanitation
- Inventory control
- Inventory replenishment
- Cash handling
- Dietary adherence
- Customer service
Timeline
Bistro Attendant
Carson Valley Health
11.2020 - 10.2024
Dietary Aide
Carson Valley Health
11.2020 - 10.2024
Warehouse shipping and receiving clerk
Phytomerusa
11.2005 - 11.2018
High School Diploma -
Charter Oak