Heidi Peckens
LAKE ANN,Michigan
Summary
Client-focused digital court reporter possessing exceptional communication abilities, including digital stenography. Dedicated personal and professional assistant with familiarity in research, planning and time management. Exercises strong detail orientation, flexibility and punctuality.
Overview
8
8
years of professional experience
Work History
Digital Court Reporter
Esquire Deposition Solutions, LLC
2021.08 - Current
- Reviewed transcriptions for accuracy in grammar, punctuation, and spelling.
- Utilized stenography machinery, audio, and visual devices and specialty equipment to record legal transcripts.
- Generated error-free transcripts with skilled capturing and proofreading.
- Produced transcripts for court personnel, legal professionals and general public.
- Marked exhibits introduced into evidence for identification and incorporated into prepared transcripts.
- Completed continuous capturing and special requests such as reading back portions of testimony.
- Noted conversations and activities in shorthand for later conversion to full text.
Administrative Assistant
Hackney Grover
2019.06 - 2021.07
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
Researcher
World Trade Press
2017.08 - 2019.05
- Gathered and organized information for research purposes..
- Interpreted data analysis results to draw inferences and conclusions.
- Developed research proposals, identified research objectives and created research plans.
- Performed research into study topics to increase knowledge and to provide valuable contributions.
File Clerk
Munson Hospital
2016.04 - 2017.07
- Sorted and classified documents into appropriate filing systems for increased traceability.
- Compiled, sorted and filed high volume of documents.
- Followed up with staff and customers by phone and email regarding missing or needed information and compiled retrieved information into files.
- Identified and corrected inconsistencies in filing systems for increased accuracy.
- Examined, categorized, and sorted incoming documents.
- Maintained physical and computer-based filing systems.
Education
Master of Arts - Secondary Education
Marygrove College
Detroit, MI01.2004
Bachelor of Arts - Secondary Education
Hillsdale College
Hillsdale, MI05.1993
High School Diploma -
Lahser High School
Bloomfield Hills, MI06.1989
Skills
- Legal Correspondence Preparation
- Deposition Transcription
- Short Hand Reporting
- Memorization and Recall
Additional Information
Secondary Educator from 1993-2011. Taught middle school and high school Spanish and English in Birmingham, Michigan and Huntsville, Alabama.
Timeline
Digital Court Reporter
Esquire Deposition Solutions, LLC
2021.08 - Current
Administrative Assistant
Hackney Grover
2019.06 - 2021.07
Researcher
World Trade Press
2017.08 - 2019.05
File Clerk
Munson Hospital
2016.04 - 2017.07
Master of Arts - Secondary Education
Marygrove College
Bachelor of Arts - Secondary Education
Hillsdale College
High School Diploma -
Lahser High School
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