Heidi Persinger
Summary
Detail-oriented and dependable professional with experience in front desk operations and working with diverse populations. Pre-Clinical Radiation Sciences student at Virginia Commonwealth University with a strong interest in healthcare and ability to manage scheduling, communication, and accurate record-keeping in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Afterschool Counselor
YMCA of Greater Richmond
Richmond, VA
2025.09 - Current
- Supervised daily activities while ensuring safety and structured check-in/check-out procedures.
- Communicated regularly with parents/guardians and staff regarding student needs and updates.
- Managed multiple responsibilities in a fast-paced environment while maintaining organization and accuracy.
- Developed and implemented creative programming to support youth development goals.
Library Assistant
City of Roanoke
Roanoke, VA
2022.06 - 2025.07
- Managed front desk operations, greeting patrons and handling high-volume inquiries in a professional manner.
- Answered and directed phone calls, relayed messages, and provided accurate information.
- Processed transactions, including cash handling and account management.
- Maintained organized records and ensured accuracy of patron information.
- Assisted with scheduling and coordinating programs and events.
- Operated office systems and supported daily administrative functions.
Camp Counselor
Roanoke Higher Education Center
Roanoke, VA
2023.06 - 2023.08
- Led engaging activities for students.
- Supported camper development in social skills and teamwork.
- Developed and delivered age-appropriate lesson plans to encourage fun learning.
Education
Bachelor of Science - Pre-Clinical Radiation Sciences
Virginia Commonwealth University
Richmond, VA2029-05
High School Diploma -
Patrick Henry High School
Roanoke, VA2025-06
Skills
- Customer Service
- Front Desk Operations
- Scheduling
- Time Management
- Organization
- Attention to Detail
- Phone Communication
- Message Handling
- Multitasking
- Adaptability
- Patience
- Empathy
- Cash Handling
- Payment Processing
- Microsoft Office
Certification
- CPR/AED for Professional Rescuers with First Aid
Timeline
Afterschool Counselor
YMCA of Greater Richmond
2025.09 - Current
Camp Counselor
Roanoke Higher Education Center
2023.06 - 2023.08
Library Assistant
City of Roanoke
2022.06 - 2025.07
Bachelor of Science - Pre-Clinical Radiation Sciences
Virginia Commonwealth University
High School Diploma -
Patrick Henry High School