Heidi Piccininni

• Developed and evaluated services across 17 counties to enhance program effectiveness.
• Assisted in preparing grant proposals, ensuring adherence to all requirements.
• Conducted programmatic and fiscal reviews in collaboration with program staff.
• Compiled quarterly reports for over 20 agencies, maintaining accuracy and compliance.
• Collaborated with agencies to enhance compliance with regulations and performance outcomes.
• Cultivated positive relationships with internal staff, public, and private entities for successful partnerships.

Oversaw functional operations of Emergency Medical Services Incident Reporting System and Ohio Trauma Registry.

Analyzed quarterly and annual data reports to evaluate reporting compliance.

Served as liaison between state and private providers for technical support.

Provided administrative support for board committees, subcommittees, and workgroups.

Managed multiple projects simultaneously, ensuring timely completion within budget constraints.

Represented organization at industry conferences and events.

Collaborated with cross-functional teams to create comprehensive program strategies and plans.

Fostered strong client relationships to ensure ongoing communication regarding program progress.

Cultivated strong partnerships with healthcare teams to optimize care plan management.

Enhanced efficiency within healthcare teams through streamlined communication and collaboration.

Participated in quality initiatives, contributing to reduced adverse events and improved patient outcomes.

Coordinated community-based programs by integrating healthcare resources for effective service delivery.

Monitored patient progress to facilitate timely and appropriate interventions.

Advocated for patient rights while ensuring adherence to HIPAA regulations.

Implemented comprehensive discharge planning, leading to reduced patient readmission rates.

Trained and mentored new team members, promoting a culture of continuous improvement.

Managed extensive client caseload, focusing on high-acuity individuals.

Conducted comprehensive psychosocial evaluations and recommended suitable treatment options.

Created tailored treatment plans with specific goals for each client.

Connected clients with internal and external resources to enhance support.

Collaborated with treatment team to ensure adherence and positive outcomes.

Maintained client database by accurately entering new patient information.

Coordinated multidisciplinary team meetings to improve patient experience and care continuity.

Established strong relationships with community partners through participation in health fairs and networking events.

Conducted a weekly evaluation of outcomes for care provided.

Ensured that ethical and moral practices were carried out properly.

Maintained the client database, including entering new patient information.

Verified health insurance and coverage for services and prescriptions.

Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.

Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.

Trained new staff members on office procedures and protocols, ensuring consistency in patient care delivery.

Fostered strong relationships with referral sources for increased network connections, benefiting both the clinic and its patients through expanded resources.

Established rapport with diverse clients through empathy, active listening, and cultural sensitivity during crisis consultations.

Delivered timely crisis intervention services to enhance client outcomes.

Conducted outreach programs and presentations to increase community awareness of mental health resources.

Ensured continuity of care by communicating effectively with service providers involved in treatment plans.

Reduced hospitalization rates through thorough assessment, intervention, and referral of clients in crisis.

Advocated for client needs within mental health systems, collaborating with providers for optimal care delivery.

Facilitated support groups to develop coping skills and foster resilience among clients.

Provided psychoeducation on mental health issues to families, enhancing involvement in treatment processes.