Heidi Pritchard

Executed customer service operations in deli, ensuring high-quality product presentation and satisfaction.

Executed preparation and serving of menu items, ensuring adherence to food safety and nutritional standards.

• Oversaw daily operations, ensuring efficient workflow and resource allocation.
• Developed and implemented process improvements, enhancing team productivity.
• Trained and mentored new staff, fostering a collaborative work environment.
• Managed inventory control systems, optimizing stock levels and reducing waste.
• Managed and motivated employees to be productive and engaged in work.
• Maintained professional, organized, and safe environment for employees and patrons.
• Cross-trained existing employees to maximize team agility and performance.
• Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
• Oversaw inventory management, optimizing stock levels, and reducing waste.