HEIDI RENTERIA

• Coordinated Daily Field Reports (DFRs) and distributed to clients.
• Built sales forecasts and schedules to reflect desired productivity targets.
• Directed and coordinated products, services and sales activities.
• Resolved customer complaints regarding sales and service.

Provided customer service assistance as needed.

• Responsible for verifying employee timecards prior to processing payroll functions.
• Performed currency exchange, cashed checks, and issued money orders.
• Great customer service.
• Bilingual Speaks ( SPANISH / ENGLISH )
• Cash drawer maintenance.
• Excel Expert.
• Managed Incoming Calls And Directed them to Appropriate personnel.

• PRICE CARDS.
• REPORTS .
• LABELS.
• ORDERS ONLINE.
• Answered and directed phone calls to appropriate staff members.
• Delivered messages and ran errands.
• Completed and mailed contracts, invoices.