Heidi Riddle
Euclid,OH
Summary
Experienced in delivering personalized patient care, prioritizing individual health needs and comfort. Leveraging extensive clinical knowledge to administer medications and closely monitor patient conditions. Consistently fostering positive patient relationships throughout the career, resulting in the delivery of high-quality care in private duty settings.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Licensed Vocational Nurse
Aveanna Healthcare
03.2022 - 02.2025
- Contributed positively to team dynamics by offering support and assistance when needed, fostering a collaborative work environment among colleagues.
- Provided comprehensive health education for patients and families, resulting in better understanding of medical conditions.
- Delivered high-quality nursing care to diverse populations, including pediatric, geriatric, and special needs patients.
- Evaluated the effectiveness of care provided, making adjustments as needed to optimize patient outcomes and satisfaction levels.
- Maintained current knowledge of best practices in nursing care through ongoing professional development opportunities.
- Streamlined documentation processes, ensuring timely completion of required paperwork for regulatory compliance.
- Implemented infection control protocols consistently to minimize risk of cross-contamination among vulnerable patients.
- Served as an advocate for patients'' rights, addressing concerns or issues promptly to ensure quality of care was maintained at all times.
- Developed strong rapport with patients and families through effective communication skills, earning trust as a reliable caregiver.
- Exceeded expectations in meeting the unique needs of each patient through personalized attention, adapting interventions according to specific circumstances.
- Changed out gastrostomy buttons, and catheters regularly to prevent infection or other problems.
- Documented patient assessment, evaluation and responses to therapy to facilitate therapeutic intervention.
- Administered medications and treatments as prescribed by physicians.
- Fostered strong relationships with clients and families to support comprehensive social, mental and physical care.
- Interpreted patient needs, knowledge, growth, and development to construct treatment plan.
- Educated clients and families to support wellness activities, self-care techniques and prevention strategies.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Reviewed patient history to verify conditions and current medications.
- Delivered emotional support to patients and families during challenging times.
- Took samples to complete diagnostic and routine assessment tests.
- Helped patients complete bathing, dressing and eating.
Noon Duty Supervisor
Corona Norco School District
04.2019 - 03.2022
- Served as a role model for children by exercising appropriate decision-making and boundary-setting skills.
- Oversaw children on the playground to monitor the safety and suitability of activities.
- Administered basic first aid to treat injuries or illnesses.
- Supported individual children and young people with special needs to integrate and play.
- Inspected equipment on the playground to report any safety concerns.
- Monitored students' during lunch/ recess and provided students with assistance in resolving problems.
- Implemented school policies, procedures, and systems to promote a safe and healthy environment in compliance with state standards.
- Reported concerns to teachers and administrative staff
- Prepared instructional materials for group and one-on-one use to comply with the established curriculum.
- Assisted students with various needs from putting on coats to go outside to reviewing homework assignments.
- Promoted physical, mental and social development using classroom games and activities.
- Assessed student assignments to check quality and completeness before submission for grading.
- Oversaw students in the classroom and common areas to monitor, enforce rules, and support lead teacher.
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
- Tutored struggling students individually and in small groups to reinforce learning concepts
Medical Assistant
Doctors of California
05.2014 - 09.2018
- Perform administrative and certain clinical duties under the direction of a physician
- Administrative duties such as scheduling appointments, scheduling diagnostic procedures, maintaining medical records, billing, and coding information for insurance purposes
- Clinical duties such as taking and recording vital signs and medical histories, preparing patients for examination, and administering injections and medications as directed by physician.
- Performed EKG's ,vision screening and hearing test
- Assist physician in minor laser and surgical procedures. Remove staples and sutures, change dressings .
- Refill prescriptions from pharmacies
- Sterilize instruments and medical equipment
- Order medical supplies
- Stock exam rooms.
Claims Supervisor
Walmart 479 N McKinley st
03.2003 - 05.2014
- Lead Claim and Inventory department operations
- Helped associates understand and apply safe and correct way to process claims goods, worked with vendors and prepared and maintained reports
- Ensured associates managed hazardous waste per company policy/procedures
- Data entry, presented information to small groups and individuals, created documents and reports, operated large power equipment, maintained inventory accuracy for facility , completed bin audits, received and stocked merchandise
- Communicated company personnel information and coordinated company -related personnel related activities, audit personnel files ; entering , checking , and processed payroll, assisted with recruiting , hiring and evaluation process
- Coordinated training
- Interacted with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
Education
Licensed Vocational Nurse - Vocational Nursing
North-West College - Riverside
Riverside, CA08.2021
Medical Assisting -
American Career College
Ontario, CA05.2014
Skills
- Problem-Solving
- Analytical and Critical Thinking
- Wound Care
- Catheter Care
- Gastrostomy Care
- Time Management
- Multitasking and Prioritization
- CPR/BLS
- Vital signs monitoring
- HIPAA compliance
- Direct patient care
- Mental health support
- Nutrition support
- Treatment plan implementation
- Pediatric care
- Aseptic techniques
- Personal hygiene support
- Reporting and documentation
- Vital signs
- Caregiving skills
- Patient assessments
- Breathing treatments
- Medication dispensing
- EMR / EHR
- ADL assistance
- Home health care
- Chronic disease management
- Verbal and written communication
- Samples collection
- Educating families and patients
- Multi-tasking and prioritization
- Empathetic and compassionate
- Seizure management
- Patient advocacy
- Mobility assistance
- Feeding pumps
- Oxygen therapy
- Responsible and dependable
Certification
CPR/ BLS Certified
Timeline
Licensed Vocational Nurse
Aveanna Healthcare
03.2022 - 02.2025
Noon Duty Supervisor
Corona Norco School District
04.2019 - 03.2022
Medical Assistant
Doctors of California
05.2014 - 09.2018
Claims Supervisor
Walmart 479 N McKinley st
03.2003 - 05.2014
Medical Assisting -
American Career College
CPR/ BLS Certified
Licensed Vocational Nurse - Vocational Nursing
North-West College - Riverside
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