Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heidi Riegel

Tremont

Summary

Parts management professional with extensive experience in inventory control and customer service. Proven ability to streamline order processes and ensure customer satisfaction. Consistently collaborates with team members and adapts to changing demands, demonstrating reliability and flexibility.

Overview

13
13
years of professional experience

Work History

Parts Counter Person

Bernheisel Race Components
03.2022 - Current
  • Shipping packages
  • Check in incoming packages
  • Inventory control
  • Check out customers in store
  • Stock store and warehouse
  • Phone calls about orders
  • Package tracking

Collections Specialist

Evans Delivery Company
03.2021 - 03.2022
  • Communicate with customers and agents
  • Work with customers on collecting past due invoices
  • Research payment discrepancies

Merchandise Associate

Lowes
08.2020 - 03.2021
  • Merchandise products
  • Service bays
  • Planogram

Production Assistant

IGI Global
02.2020 - 03.2020
  • Proof books
  • Send books to author for revisions

Logistics Supervisor

Harbor Freight Tools
07.2019 - 02.2020
  • Open and Close store
  • Unload and load trucks
  • Merchandise Products
  • Planograms

Assistant Manager

Speedway
04.2019 - 07.2019
  • Training to learn how to run the store
  • Check vendors in
  • Check customers out
  • Merchandise products

Clerical Staff/Therapist Aide

CPRS Physical Therapy
02.2018 - 04.2019
  • Check Patients in
  • Schedule
  • Verify Insurance
  • Help Therapist

Store Manager Trainee/Assistant Manager

Rite Aid Pharmacy, Camp Hill
08.2015 - 01.2018
  • Learn how to run a store
  • Experience how to solve customer issues
  • Merchandise products
  • Behind the scenes office work

Cashier to Men's Department Supervisor

Kohl's Department Store
03.2013 - 08.2015
  • Merchandising products for young men and men's department
  • Experience in handling fine jewelry
  • Resolved customer issues and concerns at the customer service desk

Shift Leader

Subway
08.2012 - 03.2013
  • Handing the closing manager procedures
  • Clean the store after closing
  • Prep for the next day

Education

Bachelor of Science - Business Administration-Management

Central Pennsylvania College
Enola, PA
10.2015

Skills

  • Inventory Control
  • MS Office
  • Training
  • Data Entry
  • Planograms
  • Insurance Verification
  • Merchandising
  • POS
  • Fundraising
  • Employee orientation
  • Interviewing
  • Cold calling
  • Sales
  • Multi-line phone systems
  • HIPAA
  • Medical records
  • Filing
  • Analysis skills
  • Organizational skills
  • Customer service
  • Medical office experience
  • Event Planning
  • Invoice processing
  • Vendor relations
  • Goal setting
  • Attention to detail
  • Dependability
  • Team Player
  • Problem-solving
  • Multitasking
  • Issue Resolution

Timeline

Parts Counter Person

Bernheisel Race Components
03.2022 - Current

Collections Specialist

Evans Delivery Company
03.2021 - 03.2022

Merchandise Associate

Lowes
08.2020 - 03.2021

Production Assistant

IGI Global
02.2020 - 03.2020

Logistics Supervisor

Harbor Freight Tools
07.2019 - 02.2020

Assistant Manager

Speedway
04.2019 - 07.2019

Clerical Staff/Therapist Aide

CPRS Physical Therapy
02.2018 - 04.2019

Store Manager Trainee/Assistant Manager

Rite Aid Pharmacy, Camp Hill
08.2015 - 01.2018

Cashier to Men's Department Supervisor

Kohl's Department Store
03.2013 - 08.2015

Shift Leader

Subway
08.2012 - 03.2013

Bachelor of Science - Business Administration-Management

Central Pennsylvania College