Hailey Kuhnke
Haines City,FL
Summary
Motivated and detail-orientates individual, recently licensed as an Unarmed Class D Security Officer seeking to apply expertise in security protocols and incident prevention. Committed to maintaining a safe and secure environment while providing exceptional service and ensuring the protection of people and assets.
Overview
3
3
years of professional experience
Work History
Warehouse Package Handler
FedEx
09.2024 - Current
- Multitasked effectively under pressure, consistently meeting deadlines without compromising quality or safety standards.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Maintained clean, safe work environment through regular cleaning duties and promoting teamwork among staff members.
- Supported efficient loading/unloading processes, coordinating with truck drivers and other warehouse personnel as needed.
Seasonal Cabana Server
Island H20 Waterpark
02.2024 - 09.2024
- Enhanced guest satisfaction by consistently providing prompt and attentive service.
- Increased repeat clientele through friendly interactions and personalized recommendations.
- Maintained a clean and organized cabana environment for guests comfort and safety.
- Streamlined food and beverage delivery by efficiently coordinating with kitchen staff.
- Managed service for up to 9 cabanas concurrently, consistently delivering exceptional customer service.
Customer Service Associate
Marshalls & HomeGoods
02.2023 - 02.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Online Delivery Associate
Walmart
08.2022 - 12.2022
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tendered customer orders at point-of-sale using payment information provided and activated any customer rewards accounts for best price availability.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Server
Bahama Breeze Island Grille
10.2021 - 06.2022
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Asked customers for feedback, solved problems and filled drinks throughout meal.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Certificate - Class D Unarmed Security Officer
Florida Security School
Fort Lauderdale10-2024
High School Diploma -
Haines City Senior High School
Haines City, FL05.2020
Skills
- Service-Oriented
- Team Player
- Reliable and Responsible
- Detail-Oriented
- Customer Service
- Conflict Resolution
- Adaptability
Volunteering
Assisted the Delavan Seventh Day Adventist Church and Calvary Community Church in collecting food items for preparation of food basket deliveries to the low income community.
Timeline
Warehouse Package Handler
FedEx
09.2024 - Current
Seasonal Cabana Server
Island H20 Waterpark
02.2024 - 09.2024
Customer Service Associate
Marshalls & HomeGoods
02.2023 - 02.2024
Online Delivery Associate
Walmart
08.2022 - 12.2022
Server
Bahama Breeze Island Grille
10.2021 - 06.2022
Certificate - Class D Unarmed Security Officer
Florida Security School
High School Diploma -
Haines City Senior High School
Similar Profiles
Theo ForsbergTheo Forsberg
Package Handler at FedexPackage Handler at Fedex
Sukhwinder Singh BaghaSukhwinder Singh Bagha
Distribution Technician at FedExDistribution Technician at FedEx
JAMAR WASHINGTONJAMAR WASHINGTON
Package Handler at FedexPackage Handler at Fedex