Heidi Salazar
Annapolis,MD
Summary
Experienced drafting professional offering two years of industry experience. Familiar with correct scaling practices and drafting standards. Strong attention to detail and problem solving abilities. Results-oriented drafter successful at managing projects and motivating teams to accomplish challenging objectives in dynamic environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
AutoCAD Drafter
Land Crafter
02.2023 - Current
- Created, printed, and modified drawings in AutoCAD and Revit.
- Worked with customers to efficiently resolve planning and construction issues.
- Enhanced project efficiency by creating detailed AutoCAD drawings for various engineering projects.
- Reduced material waste by optimizing component layouts in AutoCAD designs.
- Created designs and blueprints using CAD and BIM tools according to customer specifications, timelines and supply inventories.
- Facilitated smooth handover of projects to construction teams through thorough documentation of all design specifications in AutoCAD format.
- Collaborated to develop accurate 2D and 3D models for structural, mechanical, and electrical systems.
- Elevated the quality of final drawings by maintaining high level of attention to detail throughout all stages of the drafting process.
- Created and modified creative interior design layouts in line with client desires and space utilization practices.
Assistant Manager
Fast Laundry Inc.
07.2016 - Current
- Assist customers to address any concerns/issues to ensure customer satisfaction
- Support manager with training and monitoring daily tasks of employees'
- Make daily bank deposits when requested by the manager
- Manage and organize inventory to ensure products are priced and placed in the stockroom properly
- Maintain a welcoming manner and positive attitude; demonstrate effective communication skills; and professionally interact with customers
- Aid with customer complaints and provide guidance to management to resolve any issues raised regarding policies, procedures, and direction
- Conduct a daily check of machines and report any mechanical, electric, or system malfunction to management
- Responsible for ordering repair parts and scheduling maintenance service appointments
- Oversee laundromat washing/folding/drying areas and equipment with a high attention to cleanliness and safety
- Analyzed sales data to identify trends and opportunities for menu expansion or modification based on customer preferences.
- Reported issues to higher management with great detail.
- Managed approximately 15 incoming calls per day from customers.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Cleaner
Cleaner Services
06.2016 - Current
- Clean businesses, houses, and apartments to satisfaction of all clients with specialization in move-in/out rentals
- Schedule and confirm appointments for clients
- Interact with clients directly to understand their needs and get a clear idea of cleaning services required.
- Responsible for cleaning numerous houses in a timely and orderly manner, focusing on being efficient and effective
- Enhanced client satisfaction by providing thorough and meticulous cleaning services catered to individual needs.
- Ensure that all properties are closed out properly, locking all entrances and setting alarm when necessary
- Demonstrated punctuality and reliability by consistently arriving on time for scheduled appointments, instilling trust and confidence in clients.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Tutor
Annapolis
02.2022 - 02.2024
- Provided one-on-one tutoring sessions, tailoring instruction to meet needs of each student while promoting independent learning skills.
- Boosted student confidence in problem-solving by providing individualized support and targeted feedback during math tutoring sessions.
- Used positive reinforcement, repetition, and review to help students master challenging material.
- Supported students with helpful study habits and exam strategies.
Caregiver
Personal Home Care Assistance
09.2019 - 02.2023
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Prepared nutritious meals tailored to individual dietary requirements for elderly clients while considering their preferences.
- Assisted clients with physical therapy exercises to maintain and improve strength, flexibility and balance.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Transported clients to and from medical appointments with safety and efficiency.
Volunteer
Youth Ministry
02.2014 - 10.2022
- Used strong interpersonal communication skills to convey information to others.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Managed administrative tasks such as scheduling, record-keeping, and budgeting for program success.
- Helped with special events such as Vacation Bible School to coordinate resources, spaces, and schedules.
- Volunteered at church-sponsored outreach events, providing polite, friendly representation.
- Participated in youth mentorship programs, guiding young people in their spiritual journeys and personal development.
Intern
Annapolis, MD
07.2021 - 06.2022
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Collaborated with senior management on new initiatives to build confidence.
- Explored new technologies and approaches to streamline processes.
- Provided project progress updates and proposed solutions to issues.
- Streamlined office processes for improved efficiency and time management through regular organization and filing.
- Facilitated successful completion of projects from concept to launch.
- Assisted in the planning and execution of company events, resulting in increased employee engagement and satisfaction.
- Assisted in the design process for promotional materials which contributed to raising brand awareness among target audiences.
- Gathered, organized and input information into digital database.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Evaluated customer needs and feedback to drive product and service improvements.
Internship/Assistant
Bohan Contracting
07.2021 - 01.2022
- Aid manager by an illustration of 2D designs based on the client’s description
- Assist document and organize residential’s measurements
- Assist development and maintain AutoCAD, process, protocols and standards
- Peripatetic recorder if necessary; travel to site as an assistant to present coworker representing the company
- Ensure delivery of design and drafting
- Oversee any literary or communicational that may need to be translated from Spanish to English
- Ability to operate office equipment to include; scanners, printers, copiers, plotters, etc
Lifeguard
Arundel Olympic Swim Center
06.2019 - 08.2020
- Maintain constant surveillance of patrons in facility, responding immediately and appropriately to secure safety of patrons in the event of an emergency
- Establish positive relationships with patrons by providing motivational support and guidance
- In addition, building relationships with staff through training and evaluations
- Oversee and maintain aquatic program areas and equipment with a high attention to cleanliness and safety
- Participate in in-service trainings designed to stimulate emergency situations
- Trainings include, but not limited to, review of CPR procedures, water rescue exercises, and conditioning workouts
- Great communication and interpersonal skills with ability to work independently and within teams
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Education
Bachelor of Science in Architecture, Planning and Preservation - Architecture
UMD, College Park, MD
College Park12.2023
Associate of Applied Science in Architecture - Architecture
AACC
Arnold, MD12.2021
Associate of Art Degree of Transfer - Computer Information System and Exercise Science
AACC
Arnold, MD12.2018
Skills
- Bilingual in Spanish
- Proficient in Microsoft Office: Word, Excel, and PowerPoint
- Proficient in 2D/3D Software: Sketchup, AutoCAD, and Revit
- Ability to handle a fast-paced environment
- Analytical and problem-solving
- AutoCAD Shortcut Commands
- Strong Communication Skills
- Team Collaboration
- AutoCAD proficiency
- Detail Oriented
- Construction documentation
- Blueprint Reading
Certification
First Aid & Emergency Cardiopulmonary Resuscitation (CPR) and Nursing Assistant (CNA), Fomen Nursing Academy, Glen Burnie, MD, 04/2024
Additional Information
Assisted a client in creating a blueprint for permit and license application to the City of Annapolis, Maryland Services - May, 2023, Relevant classes within University of Maryland, College Park: Architect design studio I, II, III & IV, Business Writing, Sustainable System I & II, Computer applicants, Animal Occupation and Urban structures, Theories of Architecture and Designs, Environmental systems
Affiliations
- Youth Ministry (LEAD), St. John Neumann Mission & St. Mary Church, 02/2014, 10/2022
- Empower, encourage, and install self-love and confidence for peers.
- Attend a ‘Future LEAD’ retreat to help reshape their life by encouraging them to seek opportunities, lead and finding ways to serve others within their community.
- Volunteer at soup kitchen, package meals for the homeless, and care for the elderly.
- Engage in workshops and group discussions with others to help them become better leaders and grow.
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Maximized department performance through strong decision making, problem-solving and project management skills.
cooking and hiking
Love to hike, I enjoy fresh air, good exercise, sunshine and observing different animal species and landscapes
I love to create my own recipes, explore diverse cuisines and try traditional foods. Cooking for me is a way to help relief stress, it brings out the happiness in me.
Languages
Spanish
Native or Bilingual
Timeline
AutoCAD Drafter
Land Crafter
02.2023 - Current
Tutor
Annapolis
02.2022 - 02.2024
Intern
Annapolis, MD
07.2021 - 06.2022
Internship/Assistant
Bohan Contracting
07.2021 - 01.2022
Caregiver
Personal Home Care Assistance
09.2019 - 02.2023
Lifeguard
Arundel Olympic Swim Center
06.2019 - 08.2020
Assistant Manager
Fast Laundry Inc.
07.2016 - Current
Cleaner
Cleaner Services
06.2016 - Current
Volunteer
Youth Ministry
02.2014 - 10.2022
Bachelor of Science in Architecture, Planning and Preservation - Architecture
UMD, College Park, MD
Associate of Applied Science in Architecture - Architecture
AACC
Associate of Art Degree of Transfer - Computer Information System and Exercise Science
AACC
First Aid & Emergency Cardiopulmonary Resuscitation (CPR) and Nursing Assistant (CNA), Fomen Nursing Academy, Glen Burnie, MD, 04/2024
Similar Profiles
Ahsan JavaidAhsan Javaid
Full-Stack Developer at Code CrafterFull-Stack Developer at Code Crafter
Abdulsalam AlaniAbdulsalam Alani
Caregivers at Care Crafter home careCaregivers at Care Crafter home care
Stephanie ZustovichStephanie Zustovich
Server at Crafter Kitchen And BarServer at Crafter Kitchen And Bar