Heidi Saravia
Justin
Summary
Results-driven individual known for exceptional time management and task prioritization skills. Experienced in cash transactions and visual merchandising, ready to leverage expertise to enhance customer experience and drive sales.
Overview
2
2
years of professional experience
Work History
Crew Member
Whataburger
Fort Worth
04.2024 - 05.2025
- Supported food preparation for timely service during peak hours.
- Managed cash transactions to maintain accurate cash flow.
- Trained new crew members on operational procedures and service standards.
- Addressed customer inquiries promptly to improve overall satisfaction.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Key Holder
Menchie's Frozen Yogurt
Keller
10.2023 - 03.2024
- Streamlined visual merchandising standards to elevate product presentation and engage customers effectively.
- Managed multiple tasks while delivering exceptional customer service.
- Adhered to company policies concerning payment methods, discounts, and refunds.
- Processed merchandise returns and exchanges by verifying item and customer eligibility through thorough examination.
Education
Some College (No Degree) - Public Health Nursing
Tarrant County College
Fort Worth, TXSkills
- Customer service and support
- Food safety compliance
- Team training and development
- Visual merchandising
- Cash handling
- Time management
- Effective communication
- Task prioritization
- Inventory management
- Product promotion
- Customer engagement
- Menu knowledge
Languages
Spanish
Professional
Timeline
Crew Member
Whataburger
04.2024 - 05.2025
Key Holder
Menchie's Frozen Yogurt
10.2023 - 03.2024
Some College (No Degree) - Public Health Nursing
Tarrant County College