Heidi Schnell-Chapman

• Opened doors on time, counted register drawers, picked/ purged paint machine, set staff priorities for AM the shifts, and made sure store was cleaned/organized.
• Secured business at closing time, counted drawers/made drops, made sure store was clean and prepped for opening shift.
• Trained new cashiers on POS and store procedures.
• Kept staff members productively working during each of their shifts.
• Aisle management, mango and out reports.
• Down stocked, front and faced product, department resets
• Checked special orders to insure they were arriving on truck
• Placed monthly bulletin orders, Brought in new items with profitable margins to boost sales, placed orders through outside housewares / decor vendors, Ordered seasonal merchandise.
• Attended ACE show to purchase housewares /decor for store
• Put up monthly signage/ price tags
• Set up all promotional end caps, merchandised store, and set up holiday displays.
• Helped track items that weren't moving, created clearance mip files, marked merchandise down to push out/ make room for new profitable products.
• Creating and maintaining close, loyal, and lively, relationships with my customers.

•Trained new cashiers, wrote cashier schedule,

•Kept customer service counter clean, restocked, and merchandised display cases.

•Made over 200 creative holiday gift baskets during each holiday season.

•Opened and closed store

•Counted drawers made bank deposits

•Floor resets, inventory management of product

•Built customer confidence, to help drive sales