Open To Work
Heidi Shreve
Indianapolis
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
14
14
years of professional experience
Work History
Driver
Uber
01.2024 - Current
Personal Shopper
Instacart
01.2024 - Current
Property Manager
Muesing Management
01.2023 - 01.2024
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Followed up on delinquent tenants and coordinated collection procedures.
Property Manager
Pedcor Homes
05.2018 - 12.2022
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Cultivated network of reliable contractors and service providers to ensure quick response times for repairs.
- Maintained rigorous compliance with all housing laws and regulations, avoiding potential legal issues.
- Managed budget effectively, ensuring all property expenses were kept within allocated funds.
Assistant Property Manager
Muesing Management
06.2017 - 05.2018
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
- Kept accurate records of all resident and tenant correspondence.
General Manager
Southport Bar and Grill
06.2011 - 10.2016
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Implemented operational strategies and effectively built customer and employee loyalty.
Education
Bachelor of Arts - Marketing Management
University of Indianapolis
Indianapolis, INSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Documentation and reporting
- Relationship building
- Operations management
Languages
Spanish
Limited Working
Work Preference
Work Type
Full TimePart TimeContract WorkGig WorkLocation Preference
On-SiteRemoteHybridSalary Range
$45000/yr - $100000/yrImportant To Me
Career advancementWork-life balanceCompany CultureTeam Building / Company RetreatsTimeline
Driver
Uber
01.2024 - Current
Personal Shopper
Instacart
01.2024 - Current
Property Manager
Muesing Management
01.2023 - 01.2024
Property Manager
Pedcor Homes
05.2018 - 12.2022
Assistant Property Manager
Muesing Management
06.2017 - 05.2018
General Manager
Southport Bar and Grill
06.2011 - 10.2016
Bachelor of Arts - Marketing Management
University of Indianapolis