Heidi Silva
Minneapolis,MN
Summary
Dedicated Senior Certified Pharmacy Technician with a strong focus on exceptional customer service and efficient inventory management. Proven ability to prepare complex medications while maintaining strict adherence to HIPAA regulations.
Overview
7
7
years of professional experience
Work History
Senior Certified Pharmacy Technician
Park Nicollett/Healthpartners
St Louis Park, MN
04.2020 - Current
- Prepared compounded allergy, IV, and chemotherapy medications to ensure patient safety and compliance with treatment protocols.
- Assisted with inventory tracking and restocking of medications to maintain optimal supply levels and support pharmacy operations.
- Used pharmacy software to process prescriptions and maintain records.
- Delivered courteous service to patients and healthcare providers, enhancing patient satisfaction and fostering positive relationships.
Certified Pharmacy Technician
RPH On the Go/Optioncare
Roseville, MN
08.2019 - 03.2020
- Assisted pharmacists in preparing compounding medications, contributing to accurate and timely patient care.
- Collaborated with healthcare team to verify medication orders and patient information, enhancing medication safety and compliance.
- Managed inventory levels to ensure optimal stock availability and organization for efficient pharmacy operations.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
Education
Associate of Arts - Pharmacy Technician
MSCTC
Wadena, MN05-2011
Diploma - Bookkeeping
MSCTC
Moorhead, MN05-1997
Skills
- Medication compounding
- Inventory Management
- HIPPA trained
- Efficient and accurate
- Decision-making skills
- Quick learner
- Customer service excellence
- Excellent Telephone Etiquette
Timeline
Senior Certified Pharmacy Technician
Park Nicollett/Healthpartners
04.2020 - Current
Certified Pharmacy Technician
RPH On the Go/Optioncare
08.2019 - 03.2020
Associate of Arts - Pharmacy Technician
MSCTC
Diploma - Bookkeeping
MSCTC