HEIDI SMITH

Work History

Sales Represenitive

Petersen Drug

06.2020 - Current

Retained excellent client satisfaction ratings through outstanding service delivery.
Trained and mentored new sales representatives.
Built relationships with customers and community to establish long-term business growth.
Managed accounts to retain existing relationships and grow share of business.
Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Inspected, tested and calibrated medical equipment before installing.
Demonstrated respect, friendliness and willingness to help wherever needed.
Maintained energy and enthusiasm in fast-paced environment.
Proved successful working within tight deadlines and fast-paced atmosphere.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Developed and maintained courteous and effective working relationships.
Interacted with physicians and other healthcare staff to ask questions regarding patient services.
Attained up-to-date knowledge of coding requirements through continuing education courses and certification renewal.
Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
Verified signatures and checked medical charts for accuracy and completion.
Reviewed patient charts to better understand health histories, diagnoses and treatments.
Scanned and filed medical records in alphabetical order to maintain organized and up-to-date filing system.
Reviewed, analyzed and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
Utilized active listening, interpersonal and telephone etiquette skills when communicating with others.
Used Britetree to assign procedure and diagnostic codes to patient records for billing purposes.

Paraprofessional

CHADRON PUBLIC SCHOOLS

08.2011 - 07.2020

Knowledgeable classroom support team member with solid background helping students and teachers
Familiar with planning and leading hands-on activities to reinforce classroom instruction
Skillfully connect with students and parents to develop strong student support network
Lead group activities Teach social skills
Maintain records Adaptive to new requirements
Model positive behaviors Tutor student, Independently provided library instruction
Maintained clean and organized classroom space to help students feel welcome and promote learning
Used teacher's lesson plans to explore subjects with students by lecturing on topics and leading hands-on activities
Helped outside of classroom to monitor and protect students, including assisting with cafeteria and recess duty
Supported students in need of extra support with close mentoring and project assistance
Consistently enforced administrative policies to keep school environment fair and safe for all students
Taught students about positive social behaviors and skills for building relationships with others
Managed leading role with behavior team
Continuously classiﬁed and ﬁled records to keep library system eﬃcient and all information organized.

Summary

Overview

Work History

Sales Represenitive

Paraprofessional

Education

Some College (No Degree) - Nursing

GED - undefined

Skills

Timeline

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