Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heidi Smith

Bremen,GA

Summary

Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. Knowledgeable floor associate skilled at building connections with customers to promote products. Excellent communication skills combined with analytical and attentive nature. Dedicated to keeping stock levels optimal and merchandising items to drive sales.

Overview

6
6
years of professional experience

Work History

Floor Associate

Walmart
04.2021 - 10.2023
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Answered questions about store policies and addressed customer concerns.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Beauty Advisor

Sally Beauty Supply
02.2019 - 06.2021
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Maintained counter and display areas for cleanliness and organization.
  • Identified skin and hair needs of customers to provide assistance in choosing best products.
  • Promoted additional products and services to increase sales numbers and revenue with diverse selection.
  • Processed payments, entering sales in register for prompt customer service.
  • Arranged merchandise to present visually appealing displays and attract clientele.

Front Desk Receptionist

Skinwerks Tattoo And Design
02.2019 - 03.2020
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.

Cashier

Chick-fil-A
01.2018 - 03.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Education

High School Diploma -

Carrollton High School
Carrollton, GA
05.2018

Skills

  • Task Delegation
  • Concise Time Management
  • Traffic Patterns
  • Corrective Actions
  • Sales Floor Support
  • Active Listening
  • Deadline Management
  • People Skills
  • Safety Protocol Knowledge
  • Safe Workplace Procedures

Timeline

Floor Associate

Walmart
04.2021 - 10.2023

Beauty Advisor

Sally Beauty Supply
02.2019 - 06.2021

Front Desk Receptionist

Skinwerks Tattoo And Design
02.2019 - 03.2020

Cashier

Chick-fil-A
01.2018 - 03.2019

High School Diploma -

Carrollton High School
Heidi Smith