Heidi Solis
Chicago,IL
Overview
2
2
years of professional experience
Work History
Receptionist
ComEd Rec Center
Chicago, IL
01.2025 - 04.2025
- Cashier
- Customer service
- Guided parents through the enrollment of their children in sports programs, enhancing customer satisfaction.
- Facilitated rental arrangements for children's parties, enhancing event experiences through efficient service delivery.
- Managed rental logistics for group sports events, streamlining processes to meet client needs.
Unarmed Security
Monterrey Security
Chicago, IL
07.2023 - 01.2025
- Assisted guests and answered inquiries to ensure safety and satisfaction at large events.
- Monitored event spaces to maintain compliance with venue policies.
- Maintained professional communication with attendees and staff.
Education
Bachelor of Arts - Communications And Media
National Louis University
Chicago, IL06-2027
Skills
- Bilingual: English & Spanish
- Customer Service
- Communication & Team Collaboration
- Time Management & Organized
Project
Career Service Learning Project – Chea Seed (NLU, Spring 2025)
- Developed pricing strategies using the Design Innovation Process to support an early-stage social impact startup.
- Conducted user research and created a 1–5 year growth roadmap for trust-based adoption.
- Gained hands-on experience in tech, marketing, and social entrepreneurship.
Timeline
Receptionist
ComEd Rec Center
01.2025 - 04.2025
Unarmed Security
Monterrey Security
07.2023 - 01.2025
Bachelor of Arts - Communications And Media
National Louis University