Heidi Staeger
Republic,MO
Summary
Dynamic HR professional with a proven track record in talent acquisition and employee engagement. Excels in fostering positive workplace cultures and implementing effective performance management systems. Recognized for strong communication skills and adaptability, enhancing operational efficiency while upholding confidentiality and integrity. Proficient in Google Suites, Jira, Confluence, JazzHR, BambooHR, Slack, among other tools.
Overview
15
15
years of professional experience
Work History
People Partner
Classy Llama E-Commerce Agency
Springfield, MO
05.2024 - Current
- Advised leadership on vacation and sick time, benefits, job services and employment discrepancies.
- Managed full-cycle human resource operational activities to maximize HR employee performance.
- Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes.
- Provided HR consultation services to leadership and department heads.
- Employee evaluations
- Held exit interviews and documented information discussed with employees.
- Directed HR programs, policies and processes to improve operational efficiency.
- Compiled reports to provide management with accurate information and comply with policies and procedures.
- Anticipated and responded to emerging business needs by serving as change advocate.
- Recruited new employees and built relationships, driving visibility.
- Encouraged open communications, promoting positive and pro-employee work environment.
- Worked with management to create performance measurement, employee development and employee compensation strategies.
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
- Facilitated learning and development programs and initiatives resulting in advancement opportunities for employees.
- Used HR website and other media to communicate HR processes, increasing understanding and consistent use.
- Identified operational weaknesses to improve or innovate people, programs and processes.
- Formulated corrective action plan through analysis of management feedback and consultation with employee.
- Achieved desired work environment and performance by proactively advising and guiding employees on best practices and overseeing HR training.
- Developed training materials for staff members in order to improve their skillset related to client relations management .
- Provided leadership and guidance to team members while encouraging collaboration across departments.
- Ensured compliance with industry regulations and company policies.
Human Resources Manager
Child Life Academy Preschool and Daycare
Republic, MO
01.2018 - 05.2024
- Achieved desired work environment and performance by proactively advising and guiding employees on best practices and overseeing HR training.
- Encouraged open communications, promoting positive and pro-employee work environment.
- Aligned HR policies with federal and local regulations.
- Assisted in the development of performance management systems including goal setting, performance reviews, corrective action plans and disciplinary procedures.
- Recruited new employees and built relationships, driving visibility.
- Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.
- Handled employee discipline and termination to address policy infractions.
- Directed HR programs, policies and processes to improve operational efficiency.
- Evaluated current HR processes and recommended changes when necessary to improve efficiency.
- Analyzed data gathered from surveys, focus groups or other methods to identify areas of improvement within the organization's HR practices.
Human Resources Assistant
Lauffer Farms and Fencing
Aurora, MO
01.2010 - 03.2020
- Conducted orientation sessions for new employees.
- Interviewed job applicants to obtain and verify information for screening and evaluation.
- Processed paperwork related to grievances, performance evaluations, classifications and employee leaves of absence.
- Prepared job postings for open positions on the company website and other job boards.
- Conducted employment verification and background investigation to facilitate hiring process.
- Coordinated new employee onboarding with orientation scheduling and preparation.
Education
Some College (No Degree) - Child And Family Development/ Business
Ozark Technical College
Springfield, MOSome College (No Degree) - General Education
Missouri State University
Springfield, MOSkills
- Success working closely and building relationship with applicants and employees
- Enjoys recruiting, interviewing and working with diverse groups of people
- Excited to produce, and maintain an inviting, exciting and fun culture for all team members
- Strong team building skills
- Enjoys thinking outside the box, and working to provide unique work experiences
- Interprets and communicates effectively, and with empathy
- Strong in the area of collaborating and adaptability
- Strong written, and verbal communication skills
- Ability to maintain highly confidential information
- Enjoys providing a meaningful and thorough, yet fun and memorable onboarding experience
- Experieced in offboarding processes
- Enjoys using social media platforms to recruit applicants
- Enjoys being proactive in identifying and learning new things on a regular basis
- Possess a strong work ethic, and believe strongly in personal and professional integrity
- Employee relations
- Performance management
- Talent acquisition
- HR compliance
- Conflict resolution
- Employee training
- Team collaboration
- Onboarding processes
- Employee engagement
- Problem-solving
Education and Training
other,other
Personal Information
Title: I am an experienced Human Resources and communication professional.
Timeline
People Partner
Classy Llama E-Commerce Agency
05.2024 - Current
Human Resources Manager
Child Life Academy Preschool and Daycare
01.2018 - 05.2024
Human Resources Assistant
Lauffer Farms and Fencing
01.2010 - 03.2020
Some College (No Degree) - Child And Family Development/ Business
Ozark Technical College
Some College (No Degree) - General Education
Missouri State University
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