Heidi Stangl

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• Feed cheese onto production line for wrapping and packaging.
• Comply with Good Manufacturing Practices, SQF along with all safety rules and regulations.
• Set-up and operate scales to weigh product for packaging.
• Pack cheese product into boxes, inspect packages for good seals and code dates, stack boxes on pallets while making sure boxes are coded correctly.
• Use box erecting, case sealing, and labeling equipment.
• Perform sanitation duties as needed.
• Work as a team player.
• Take and give constructive criticism.
• Good organizational and communication skills.
• We are required to sit, stand, walk, climb stairs, and lift 25 pounds frequently and 45 pounds occasionally.
• While on 3rd shift, I also was an Issuer. Job duties included scanning barrels of cheese into lines for processing while maintaining clear and concise paperwork, scanning tags of said barrels to make sure they are clear of any product info at the end of shift to maintain proper inventory. Assist in keeping work areas clean to help operators do their job efficiently and safely.

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• Started at the company working as a cashier then was promoted quickly to work the Customer Service desk. This was my part-time job I worked during the day after working my full-time 3rd shift job.
• My duties included: Greet and welcome customers as they enter store.
• Quickly and efficiently solved their needs such as returning/exchanging products, signing them up for the store savings card and maintaining a clean and organized area.
• Answer phone and resolve issues, if any or transfer calls to appropriate departments.
• Oversee cashiers and assisting them with any issues that may arise for them.
• Collect and process Cashier's drawers at the end of their shift.

• My duties included:

•Open bank with Branch Manager, count safe and prepare drawers for the days transactions.

•Serving customers by completing transactions, process deposits, withdrawals, and loan transactions, perform account maintenance, balance checkbooks and prepare other account documents.

•Sell products and services offered at our institution and then open those new accounts.

•Take phone calls, assist in any questions, solve any issues customer may have, provide information on accounts and on any products or services we provide.

•Prepare mailings of any promotional literature, receipts from night deposits, making sure drawer is in balance throughout the day and stock supplies.

•Closing duties of locking doors, counting Teller drawers at end of shift, cleaning/vacuuming, making sure safe is locked and security system is engaged.

• Performed venipuncture and other blood collection procedures according to established standards.
• Maintained a clean, safe, and organized work environment.
• Verified patient information prior to specimen collection.
• Educated patients on proper blood draw techniques.
• Provided assistance to clinical staff during patient visits.
• Collected specimens from pediatric, adult, geriatric, and special needs patients.
• Processed samples accurately and efficiently.
• Followed all safety protocols when handling hazardous materials.
• Documented patient information into electronic medical records system.
• Adhered to HIPAA guidelines regarding patient privacy.
• Provided excellent customer service while interacting with patients.
• Assisted in the training of new phlebotomists.
• Responded quickly and effectively to emergency situations.
• Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
• Identified patients using proper procedures prior to specimen collection.
• Maintained fully-stocked phlebotomy cart, carrier and station.
• Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
• Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
• Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
• Transported specimens following established protocol for temperature and light.
• Observed patient for unusual reactions or events to take appropriate action under established guidelines.
• Collected specimens for drug screens, paternity tests and alcohol tests.
• Upheld donor confidentiality throughout intake and collection process.
• Labeled blood vials with critical information like time of collection, date and patient name.
• Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
• Collected specimen samples and transported to laboratory for processing.
• Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
• Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
• Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
• Used heel and finger stick methods to obtain blood from capillaries.
• Mentored newly hired medical personnel in phlebotomy techniques and protocols.