Heidi Stark
North Bend,OR
Summary
It is my desire to provide my potential employer with the most professional and dedicated job experience. Using a strong and positive work ethic to endeavor to succeed in any work position that I set myself to performing.
Given this opportunity, I believe I can make a positive contribution to any work environment.
Overview
8
8
years of professional experience
Work History
Graduation Coach
North Bend School District
North Bend, OR
09.2022 - 10.2024
- Provided guidance and support services for at-risk students who were struggling academically or socially.
- Evaluated transcripts from transfer students in order to determine credits earned.
- Prepared students for later educational experiences by encouraging to explore learning opportunities and persevere with challenging tasks.
- Collaborated with teachers, administrators, parents, and other stakeholders to ensure successful outcomes for students.
- Maintained up-to-date records of student grades and test scores in order to track progress towards graduation requirements.
- Monitored student attendance records and identified any potential issues related to attendance.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained updated knowledge through continuing education and advanced training.
Middle School Secretary
North Bend School District
North Bend, OR
08.2019 - 09.2022
- Greeted students, parents, and visitors in a professional manner.
- Took messages, responded to emails, and completed clerical tasks.
- Organized and distributed mail to faculty members on a daily basis.
- Provided support to teachers regarding classroom activities or projects.
- Resolved issues with parents using active listening skills to de-escalate difficult situations.
- Answered phone calls from parents regarding school related questions or concerns.
- Handled confidential information regarding students carefully and with discretion.
- Explained attendance policies and procedures and managed processing of absence and tardy notices.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Assisted parents seeking homework assignments for absent children.
Front Office Lead
Waterfall Community Health Center
Coos Bay, OR
02.2017 - 02.2019
- Scheduled and confirmed appointments, optimizing daily office flow and reducing wait times.
- Responded to messages and emails to the office and transferred correspondence.
- Managed office personnel schedules and implemented coverage for increased work demands or unexpected absences.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Monitored waiting area, ensuring cleanliness and compliance with safety protocols.
Education
High School Diploma -
Marshfield High School
Coos Bay06-1996
Some College (No Degree) - Business
Oregon State University
Corvallis, ORSome College (No Degree) - Business
Southwestern Oregon Community College
Coos Bay, ORSkills
- Academic support
- Time management abilities
- Collaborative teamwork
- Reliability
- Multi-tasking
- Organizational skills
- Adaptability and flexibility
- Community outreach
- Confidentiality
- Phone etiquette
- Attendance tracking
- Parent liaison
- Student assistance
- Strong interpersonal skills
- Document preparation
- Written communication
- Proofreading documents
- File maintenance
References
Wade Lester 541-756-8341 Vice Principal
Teresa Knutson 541-267-1405 Counselor
Sheri Gaines 541-756-8341 Athletic Secretary
Timeline
Graduation Coach
North Bend School District
09.2022 - 10.2024
Middle School Secretary
North Bend School District
08.2019 - 09.2022
Front Office Lead
Waterfall Community Health Center
02.2017 - 02.2019
High School Diploma -
Marshfield High School
Some College (No Degree) - Business
Oregon State University
Some College (No Degree) - Business
Southwestern Oregon Community College
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