Heidi Stults
Colorado Springs,CO
Summary
Energetic team member offering a positive attitude and friendly customer service while working in fast pace environment. Part of management where I became familiar with team building and communication skills within the crew, to ensure maximum sales productivity. Certified, entry-level Emergency Medical Technician with educational background adept at learning processes associated with assessing emergencies and delivering exceptional problem-solving and decision-making processes. Highly-skilled emergency services professional calmly and quickly assesses medical situations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Emergency Medical Technician
American Medical Response, AMR
Pueblo, CO
11.2020 - Current
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
Fast Food Worker
Aloha Subs
Wahiawa, HI
03.2018 - 03.2019
- Pleasantly and courteously interacting with customers.
- Prepping items for later use to save staff time during busy hours.
- Demonstrating integrity and honesty while interacting with guests, team members and managers.
- Consistently providing friendly guest service and heartfelt hospitality.
Fast Food Worker
Kimi Kaloi
Wahiawa, HI
01.2018 - 03.2019
- Providing friendly customer service.
- Handling and processing cash and credit card transactions.
- Managing time efficiently while meeting professional goals and working efficiently with other members of the team.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
Package Handler
United Parcel Service Inc
Wahiawa, HI
10.2018 - 12.2018
- Sorted items according to its destination.
- Enforced the on-time shipment of products to create exceptional customer experiences.
- Seasonal Help.
Factory Worker
Manpower Inc.
Cookeville, TN
02.2017 - 08.2017
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Carefully packaged finished product and prepared for shipment.
Customer Service Manager
Gabes
Cookeville, TN
05.2016 - 02.2017
- Cross-trained and provided back up for customer service managers.
- Designed and implemented strategic business plans to achieve growth and sales goals while managing sales team and building long-lasting customer relationships.
- Completed documentation and logs each day and generated weekly reports detailing activities.
- Improved customer service initiatives by streamlining sales and order management processes.
- Diminished financial discrepancies and managed monetary transactions, including deposits and credit card transactions.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
Fast Food Cashier
Mcdonalds
Cookeville, TN
12.2014 - 05.2016
- Cross-trained and coordinated scheduling with team members to ensure seamless service.
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Promptly and empathetically handled guest concerns and complaints.
- Operated the drive-through window and sales register quickly and efficiently.
Education
Associate of Science - Business
Pikes Peak Community College
Colorado Springs, CO12.2021
High School Diploma - undefined
Cookeville High School
Cookeville, TN2016
Skills
Friendly and customer oriented, adjusting quickly and efficiently to new environments as well as new employees Familiar with fast pace workspaces and working under high stress situations Always maintaining professional solutions
- Dispatcher Communication
- Injury Assessment and Prioritization
- Goal oriented
- Fast learning
- Injury Assessment and Prioritization
- Pre-hospital Care
- Injury Assessment and Prioritization
- Multitasking Abilities
- Analytical and Critical Thinking
- Teambuilding
Certification
- EMT - Emergency Medical Technician
Timeline
Emergency Medical Technician
American Medical Response, AMR
11.2020 - Current
Package Handler
United Parcel Service Inc
10.2018 - 12.2018
Fast Food Worker
Aloha Subs
03.2018 - 03.2019
Fast Food Worker
Kimi Kaloi
01.2018 - 03.2019
Factory Worker
Manpower Inc.
02.2017 - 08.2017
Customer Service Manager
Gabes
05.2016 - 02.2017
Fast Food Cashier
Mcdonalds
12.2014 - 05.2016
Associate of Science - Business
Pikes Peak Community College
High School Diploma - undefined
Cookeville High School