Heidi Sutter
Hartland,WI
Summary
Highly organized and detail-oriented administrative professional with experience in Talent Acquisition and Human Resources in various sectors. Positive, upbeat, and dependable team player with an analytical, resourceful, and adaptable approach to solving routine and complex problems. Looking for a challenging new role with the opportunity to make a lasting impact.
Overview
8
8
years of professional experience
Work History
Specialized Talent Administrator and Coordinator
Cielo Talent
Brookfield, WI
03.2018 - Current
- Assisted with the recruitment process by posting job openings, scheduling interviews, and verifying candidate qualifications.
- Assisted with developing job descriptions and updating existing ones when necessary.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and new hire paperwork.
- Supported recruiters in top talent sourcing and networking
- Created and built strong working relationships with Human Resource partners and Hiring Managers
- Provided updates to the recruitment team, ensuring they are always aware of the status of candidates throughout the interviewing and hiring process
- Assist in handling candidate calls, resumes, and correspondence as requested
- Impeccable business ethics having demonstrated the ability to work with sensitive and confidential information.
Customer Service Supervisor
Sendiks Food Market
Hartland, WI
07.2016 - 04.2021
- Developed and mentored team members to provide hospitable, professional service while adhering to established service models
- Evaluated employee job performance and motivated staff to improve productivity
- Established positive rapport with customers, managers, and customer service team members to maintain positive and successful work environment
- Assist customers by providing information and resolving their complaints
- Answer customers' questions, and provide information on procedures and policies
- Supervise others and provide on-the-job training
- Keep periodic balance sheets of amounts and numbers of transactions.
Talent Acquisition Coordinator
Sound Recruitment
Seattle, WA
09.2019 - 02.2020
- Utilized applicant tracking system to maintain candidate data and reporting
- Scheduled and conducted interviews via Microsoft Outlook, communicated interview details and maintained all related correspondences and communications
- Provided updates to the recruitment team, ensuring they are always aware of the status of candidates throughout the interviewing and hiring process
- Assist in handling candidate calls, resumes, and correspondence as requested
- Provided exceptional customer service via phone and email.
Education
Associate Degree- Nursing -
Waukesha County Technical College
01.2002
General Diploma -
Arrowhead High School
01.1990
Skills
- Mastered multitasking while working as an Intensive Care Nurse for 10 years
- Expert in Administrative Support
- Proficient in Microsoft Outlook/Office, Microsoft Teams, and Excel
- Proficient in: Workday, Salesforce, iCIMS, Paradox, Smart Recruiter, and Sterling
- Experience with preparing candidates for their interview, Boolean strings, cold calling, and social media
- New Hire Onboarding- paperwork, Occupational Health scheduling, Drug Test paperwork and scheduling
- New candidate interview scheduling
- Sense of urgency; ability to execute quickly, accurately, and efficiently
- Impeccable business ethics having demonstrated the ability to work with sensitive and confidential information
State
WI
City
Hartland
References
Provided upon request
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Talent Acquisition Coordinator
Sound Recruitment
09.2019 - 02.2020
Specialized Talent Administrator and Coordinator
Cielo Talent
03.2018 - Current
Customer Service Supervisor
Sendiks Food Market
07.2016 - 04.2021
Associate Degree- Nursing -
Waukesha County Technical College
General Diploma -
Arrowhead High School
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