Heidi Sutters

Completes nightly cleaning check to ensure all areas and equipment are ready to meet pre-operations goals established by Wyld, including:
o Clean all dishes, floors, walls, sinks and tables.
o Empty all trash containers, refill toilet paper, hand towels and soap dispensers in wash rooms
Conducts routine service and maintenance on sanitation equipment
Assist Supervisors and Managers in training and coaching Sanitation Technicians, and other
employees as necessary, on proper procedures, techniques and compliance protocol
Operates sweepers, scrubbers, pressure washers and other custodial equipment.
Mixes and uses chemicals related to cleaning and sanitizing equipment.
Maintains records, files, and processes single documents.
Assist the Facilities Manager or Supervisor as needed
Ensure a safe working environment. Review and communicate daily on all safety related topics of
discussion.
Secures and locks facility at the end of the shift.

Collect and dispose of trash throughout both warehouses.
Clean and Restock employee restrooms

Sweep/Mop/Floor Scrub/Wax warehouse floors to ensure safe walk areas.
Restock utensils/condiments for employee break area
Order supplies from company venders
Opening/Closing both warehouses daily for employees

Cleaning the facility which includes sweeping, vacuuming, dusting, mopping floors, wiping walls,
cleaning vents, removing fingerprints and smudges from mirrors and glasses, shining surfaces,
replenishing work and guest supplies, etc.
Scrubbing floors in restrooms with side to side floor scrubber
Inform supervisor of needed support, supplies, or repairs
Use of chemicals in a proper, safe, and responsible manner

Received pick tickets from supervisor
Read order to find out which cell it belongs to, part #, bin location and quantity of merchandise
Obtained merchandise from shelves
Packed and weighed orders
Placed incoming items in inventory
Conducted physical inventories
Picked customer orders for shipment
Transported orders to shipping location

Ensure routes are checked in/out in an accurate and timely manner
Update records as needed to ensure process effectiveness and control, accountability and security of all
cash movement and inventory information
Dispatching in-coming calls to the proper Manager/Dept.
Responsible for reviewing daily paperwork for accuracy
Report cases of inaccurate paperwork to CMS Management
Generate customer paperwork daily
Deposit verification, change order preparation, and currency inventory management

Responsible for four banks in the cage
Main Bank: Handle cash from all four banks, accept drawers from outgoing shifts and remake
the cash drawers for upcoming shift
Marker Bank: Work with customers to access money from their credit lines, take payments from
customers, exchange chips for cash
Employee Bank: Assist employees with their banking needs, manage keys, maintain kiosk cassettes
Chip Vault: Accept and return gaming table fills
Answering questions from members of the public via telephone, act as translator for Spanish-speaking customers
Review paperwork for accuracy
Applied fair and consistent supervision
Planned and administered work schedules and assignments for direct reports
Assisted cashiers in buys and all even exchanges with the Cage area
Assisted in training Cashiers of new/proper procedures of each window and cross-trained new
team members