Summary
Overview
Work History
Education
Skills
Timeline
Generic
HEIDI TELFORD

HEIDI TELFORD

Cape Coral,FL

Summary

Attentive Sterile Processing Technician with 22 years of experience in healthcare. Good communication skills, a strong attention to detail and a superior work ethic. Looking for a permanent part time position.

Overview

21
21
years of professional experience

Work History

Behavioral Health Technician

Valiant Recovery
10.2023 - Current
  • Administered oral medications following physician's prescriptions and instructions.
  • Maintained cleanliness of the facility efficiently.
  • Kept work environments for clients and employees in optimal order.

Lead Sterile Processing Technician

Advent Health Port Charlotte
01.2019 - 04.2025
  • Assembled trays, instrument packages and surgical sets.
  • Inspected instruments for cleanliness, proper function and breakage by viewing instruments before assembly.
  • Operated steam sterilizers, washer-disinfectors, ultrasonic cleaners, dry heat ovens, and other related equipment.
  • Maintained accurate records of all sterilized items, including item number, date, time, type of sterilizer used, and operator initials.
  • Performed decontamination of medical instruments and equipment to prepare for sterilization.
  • Assembled instrument trays according to established protocols using aseptic technique.
  • Increased efficiency in the sterile processing department by implementing improved workflow processes and training procedures.

Patient Care Technician

Fawcett Memorial Hospital
05.2020 - 09.2020
  • Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
  • Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
  • Provided direct patient care and assistance to healthcare team members.
  • Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.

Lead Sterile Processing Technician

Tyson Eye
03.2017 - 12.2018

Cleaned decontaminated and sterilized all instrument trays.

Maintained accurate records of all biologicals and dart tests.

Provided patient care as needed.

Lead Sterile Processing Technician

Nch Healthcare System
11.2014 - 06.2016
  • Cleaned decontaminated and sterilized all instruments.
  • Reduced instrument turnaround time by optimizing inventory management systems and streamlining communication between departments.
  • Enhanced sterile processing efficiency by implementing strict procedural protocols and quality assurance measures.
  • Managed budgets effectively while achieving cost savings through strategic planning and resource allocation.

Lead Sterile Processing Technician

Tri-City Medical Center
10.2004 - 10.2014
  • Collaborated with surgical teams to ensure timely availability of required instruments, resulting in reduced surgery delays.
  • Conducted regular audits of sterilization processes, ensuring consistent adherence to established protocols for optimal patient safety.
  • Enhanced patient safety by ensuring proper sterilization and handling of all surgical instruments and equipment.
  • Collaborated on the development of a comprehensive orientation program for new sterile processing technicians, reducing training time and improving retention rates.
  • Established standardized documentation procedures that streamlined record-keeping processes while ensuring complete accuracy.

Education

Surgical Technology -

Glendale Career College
Glendale, CA
08.2002

Skills

  • Instrument Sterilization
  • Patient Care

Timeline

Behavioral Health Technician

Valiant Recovery
10.2023 - Current

Patient Care Technician

Fawcett Memorial Hospital
05.2020 - 09.2020

Lead Sterile Processing Technician

Advent Health Port Charlotte
01.2019 - 04.2025

Lead Sterile Processing Technician

Tyson Eye
03.2017 - 12.2018

Lead Sterile Processing Technician

Nch Healthcare System
11.2014 - 06.2016

Lead Sterile Processing Technician

Tri-City Medical Center
10.2004 - 10.2014

Surgical Technology -

Glendale Career College