Summary
Overview
Work History
Education
Skills
Voluntary Service
References
Timeline
Generic

Heidi Trounce

Provo,UT

Summary

Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.

Overview

2
2
years of professional experience

Work History

Sales Associate

Ellie Champion
Riverton, UT
11.2023 - 02.2024
  • Assisted customers with product selection, sizing and styling.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Designed tables to best fit the aesthetic of the store.
  • Handled customer complaints in a professional manner.

Front Desk Staff Member

TJ Buxton
Sandy, UT
04.2023 - 11.2023
  • Greeted customers and provided information regarding services offered.
  • Answered incoming calls, responded to inquiries, and directed calls accordingly.
  • Scheduled appointments for clients using the computerized scheduling system.
  • Processed payments from clients in cash or credit card form.
  • Ensured that all patient questions were answered in a timely manner.

Team Member

Emily Franco
Cottonwood Heights, UT
04.2022 - 08.2022
  • Provided customer service support to ensure satisfaction.
  • Operated cash registers to process payments from customers.
  • Maintained a clean and organized work area throughout shift.
  • Worked alongside others to prepare food for customers.

Education

High School Diploma -

Jordan High School
Sandy, UT
05-2024

Skills

  • Friendly and outgoing
  • Listening Skills
  • Positive and professional
  • Critical and Creative Thinking
  • Customer Needs Assessment
  • Excellent customer service
  • Conflict Resolution
  • Reliable and responsible
  • Relationship Building

Voluntary Service

  • Volunteered in a Humanitarian experience in Malaysia to help plant gardens for local communities.

References

References available upon request.

Timeline

Sales Associate

Ellie Champion
11.2023 - 02.2024

Front Desk Staff Member

TJ Buxton
04.2023 - 11.2023

Team Member

Emily Franco
04.2022 - 08.2022

High School Diploma -

Jordan High School

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Heidi Trounce