Summary
Overview
Work History
Education
Skills
Timeline
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Heidi Ulmer

Franklin,NY

Summary

Reliable Quality Manager bringing 22 years of experience in manufacturing and management. Able to apply first-rate organizational and prioritization skills to complete inspection, testing and assessment goals in fast-paced, high-volume environments. Prepared to leverage 16 years of related experience to take on challenging new position with Amphenol focused on optimizing manufacturing quality.

Overview

27
27
years of professional experience

Work History

Quality Manager

EGLI GROUP LLC
Sidney, NY
06.2021 - Current
  • Inspected, tested and measured materials, products and installations against specifications.
  • Recommended corrective actions to minimize rate of product defects.
  • Performed hourly reviews to check for defects.
  • Completed evaluations by properly using various gauges, tools and equipment.
  • Documented, filed and maintained proper inspection records and quality assurance documents.
  • Followed industry standards and manufacturer instructions to calibrate measurement tools.
  • Managed team of technicians and inspectors to ensure adherence to product requirements.
  • Reviewed standard operating procedures or quality assurance manuals to refine production processes or update for conformity to new regulations or policies.
  • Resolved customer inquiries and complaints requiring management-level escalation.

Quality Control Inspector

Corning Incorporated
Oneonta, NY
02.2000 - 06.2020
  • Documented inspection results by completing reports and logs and summarizing and entering data into quality database.
  • Examined products and materials for defects or deviations to remove or discard non-conforming items.
  • Recommended improvement measures to production process to meet quality control standards.
  • Inspected, tested and measured materials for conformance to specifications and regulatory requirements.
  • Documented nonconformities and recommended techniques for prompt resolution.

Clerk Cashier

Smoker Friendly International
Oneonta, NY
01.1999 - 05.1999
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Resolved issues with cash registers, card scanners and printers.

Clerk and Deli Assistant

Taylor’s Goodyear Mini-Mart
Oneonta, NY
06.1997 - 05.1998
  • Received new inventory and rotated stock by dates to keep items fresh and usable.
  • Assisted with payment processing and investigating variances in cash amounts.

Education

High School Diploma -

Milford Central School
Milford, NY
06.1997

Skills

  • Test case documentation
  • Measuring skills
  • Equipment operation
  • Work Planning and Prioritization
  • Training and Development
  • Scheduling and Coordinating
  • Customer Relationship Management
  • Computer Skills
  • Quality Processes
  • Inspections and audits

Timeline

Quality Manager

EGLI GROUP LLC
06.2021 - Current

Quality Control Inspector

Corning Incorporated
02.2000 - 06.2020

Clerk Cashier

Smoker Friendly International
01.1999 - 05.1999

Clerk and Deli Assistant

Taylor’s Goodyear Mini-Mart
06.1997 - 05.1998

High School Diploma -

Milford Central School

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Heidi Ulmer