Heidi Vega
Moses Lake
Summary
Dedicated and skilled in working under pressure and adapting to new situations and challenges with a positive attitude.
Overview
5
5
years of professional experience
Work History
Dental Receptionist
Moses Lake Pediatric Dentistry
10.2023 - 10.2024
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Answered telephone calls to offer information, schedule appointments and answer questions.
- Provided excellent customer service to create positive experiences and build patient trust.
- Communicated with insurance companies to verify patient coverages.
Dental Receptionist
Moses Lake Community Health Center
02.2022 - 10.2023
- Scheduled, rescheduled and cancelled appointments for patients.
- Greeted patients to determine needs, checked appointments and directed accordingly.
- Prepared insurance claim forms, explained benefits and outlined pricing details for procedures.
- Answered telephone calls to offer information, answered questions and directed calls to staff.
Lead Preschool Teacher/Front Desk Receptionist
Little Sunshine Child Care Center
09.2020 - 11.2021
- Maintained files for each child, collected monthly co-pays and answered the phone in a timely manner.
- Maintained ongoing, open communication with parent's about child's development.
- Planned, created and executed weekly plans that stimulated all domains of each child's domain.
Concessions Cashier
Fairchild Cinemas
10.2019 - 10.2021
- Answered guest questions courteously and accurately or quickly directed them to resource.
- Ensured security of all cash, receipts and tickets.
- Cleaned and maintained exterior and interior areas of the theatre.
- Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
Education
Associate of Applied Science -
Big Bend Community College
06-2025
High School Diploma -
Moses Lake High School
Moses Lake, WA06.2019
Skills
- Fast adaptation to new environments
- Excellent customer service skills
- Computer proficiency
- Excellent multitasking capabilities
Timeline
Dental Receptionist
Moses Lake Pediatric Dentistry
10.2023 - 10.2024
Dental Receptionist
Moses Lake Community Health Center
02.2022 - 10.2023
Lead Preschool Teacher/Front Desk Receptionist
Little Sunshine Child Care Center
09.2020 - 11.2021
Concessions Cashier
Fairchild Cinemas
10.2019 - 10.2021
Associate of Applied Science -
Big Bend Community College
High School Diploma -
Moses Lake High School
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