Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Heidi Venable

Wasilla,AK

Summary

Proven leader with extensive experience in program management, organizational leadership and team coordination, honed over a distinguished career with the U.S. Air Force Reserve. Expert in leveraging government systems and Microsoft Office to enhance operational efficiency and team readiness. Demonstrated ability to boost mission capability by 10% through strategic planning and effective communication, embodying a robust work ethic and a knack for conflict management.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Supervisory, Program Support Specialist - GS-11

U.S. Air Force Reserve/477th Fighter Group
10.2022 - Current
  • Manages multiple concurrent programs through a variety of DoD software and sites to include AROWS-R, DTS, GTC/CitiBank, UTAPS, M4S, ARCnet, ATAAPS, DCPS, ESD, myFSS, ATHOC, Sharepoint, LeaveWeb, AFPAAS efficiently, prioritizing tasks based on deadlines and resource availability.
  • Optimizes $2M budget management for orders processing by closely monitoring organizational budget and identifying cost-saving opportunities.
  • Collaborates with cross-functional organizations to develop comprehensive MPA program plans and timelines.
  • Provided ongoing support during the myFSS software platform transition, minimizing disruptions to daily operations.
  • Enhanced program efficiency by streamlining processes and implementing strategic improvements.
  • Investigates issues and provides knowledgeable responses to resolve customer concerns.
  • Develops tailored solutions and out of the box thinking for unique challenges facing various projects, ensuring successful outcomes.
  • Leads a team of 3 civilians and 8 Traditional Reservists that exemplify a "Ready Now" mentality, boosting readiness by executing mission support and training capabilities.
  • Ensures compliance with Air Force policies and regulations through diligent documentation and reporting procedures.
  • Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
  • Contributes to a positive work environment by actively participating in team building activities and maintaining open lines of communication with senior leaders, staff, members, and mission partners.
  • Coordinates logistics for events and meetings, enhancing communication among team members and external partners.
  • Proofreads and edits evaluations, decorations, memorandums and a wide variety of Air Force forms for accuracy and grammar.

Multiple AFSC

U.S. Air Force Reserve
09.2021 - 10.2022
  • Retired SMSgt after 24 years of dedicated service.
  • Dental Assistant - 8 years
  • Aircraft Structural Maintenance (B-2 & F-22) - 4 years
  • Education and Training - 6 years
  • Wing Career Advisor - 3 years
  • Inspector General Office - 1 year
  • Equal Opportunity - 1 year

Multiple AFSC

U.S. Air Force Reserve
06.2000 - 06.2024
  • Retired SMSgt after 24 years of dedicated service.
  • Dental Assistant - 8 years
  • Aircraft Structural Maintenance (B-2 & F-22) - 4 years
  • Education and Training - 6 years
  • Wing Career Advisor - 3 years
  • Inspector General Office - 1 year
  • Equal Opportunity - 1 year

Wing Career Assistance Advisor - MSgt/AGR

U.S. Air Force Reserve/926th Wing
08.2018 - 09.2021
  • OPR for the Wing retention program, encompassing 1500+ members, across 5 states; developed, implemented and managed wing-level procedures as directed by HQ AFRC.
  • Developed long-lasting relationships with senior leadership and members to ensure consistent retention and loyalty.
  • Briefed Commanders monthly on the health of the Wing Human Capital Management program; coordinated and disseminated retention policy and program changes; provided counsel and recommendations for staffing improvement.
  • Provided extensive knowledge of organization, mission, policies, and retention with emphasis on personnel administration.
  • Analyzed Wing exit survey reports for trends, organizational climate and provided resolution recommendations to commanders for systemic issues and complex internal complications.
  • Reviewed over 650 personnel records identified and resolved deficiencies through document research, subject matter experts, and interviews.
  • Conducted quarterly Unit Career Advisor meetings; prepared and distributed training meeting agendas.
  • Counseled over 800 members on reenlistment, extensions, retraining opportunities, career goals, professional development, unit transfers and Air Force Reserve incentives and benefits; bolstered overall retention rate to 92%, earning the 2020 AFRC/A1 Special Duty SNCO of the Year.
  • Responsible for initializing, managing and processing over $1M annual bonus incentives, IAW laws, regulations and federal policies.
  • Responsible for initializing, managing and processing over $1M annual bonus incentives, IAW laws, regulations and federal policies.
  • Developed and implemented new/efficient internal reclassification approval process; reduced help ticket return times by 7 days.
  • Facilitated resiliency classes, providing mental health life skills to over 200 Airmen and Civilians.
  • Interim Force Support Superintendent for 14 months; led daily operations over 9 functional areas, 121 personnel and executed $7.5 million dollar budget.

Education

Bachelor of Science - Human Resources Management

University of Maryland - Global Campus
College Park, MD
12.2020

Associate of Applied Science - Dental Assisting

Community College of The Air Force
Montgomery, AL
04.2016

Associate of Applied Science - Aircraft Structural Maintenance

Community College of The Air Force
Montgomery, AL
04.2016

Associate of Applied Science - Education And Training

Community College of The Air Force
Montgomery, AL
04.2016

Skills

  • Robust work ethic with positive attitude; take pride in teamwork, employee relations and understanding of emotional intelligence
  • Exceptional skills in management, planning, design & coordination of military and civilian staffing programs & projects
  • Effective skills in creating, executing and managing multi-million dollar budgets
  • Excellent skills in written, oral communication and conflict management
  • Knowledge of logistical missions, operations, programs and operational sustainment; logistics management procedures, capabilities, limitations and techniques
  • Proficient in full suite of Microsoft Office and additional software to include Excel, Word, PowerPoint, Access, Adobe, Publisher, Sharepoint, Teams, and plethora of government systems
  • Ability to develop and design training curriculum
  • Master Resiliency, Sexual Assault and Prevention Response and Suicide Prevention Trainer
  • Professional Development Facilitator
  • Church and community volunteer

Accomplishments

  • 2011-2024 - 300 hrs Time-Off Awards; $11k Cash Awards
  • 2020 AFRC/A1 Special Duty SNCO of the Year
  • 2015 AFRC/A1 Section Supervisor of the Year
  • 2015 PACAF Reserve SNCO of the Year


Certification

  • Five Enlisted Professional Military Education Classes, 2004-2020 (105 hours)
  • Continuous Process Improvement: LEAN and Introductory Green Belt Course, 2019
  • Master Resiliency Trainer, 2019
  • AFRC Senior Noncommissioned Officer Leadership Course, 2017
  • Classroom Instructor Course, 2015
  • AFRC Noncommissioned Officer Leadership and Development Course, 2010


Timeline

Supervisory, Program Support Specialist - GS-11

U.S. Air Force Reserve/477th Fighter Group
10.2022 - Current

Multiple AFSC

U.S. Air Force Reserve
09.2021 - 10.2022

Wing Career Assistance Advisor - MSgt/AGR

U.S. Air Force Reserve/926th Wing
08.2018 - 09.2021

Multiple AFSC

U.S. Air Force Reserve
06.2000 - 06.2024

Bachelor of Science - Human Resources Management

University of Maryland - Global Campus

Associate of Applied Science - Dental Assisting

Community College of The Air Force

Associate of Applied Science - Aircraft Structural Maintenance

Community College of The Air Force

Associate of Applied Science - Education And Training

Community College of The Air Force

Similar Profiles

CREATE PROFILE
Heidi Venable