Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Heidi Wacker

Phoenix

Summary

Clinical Medical Assistant student expected to graduate by July 2026 with 24+ years of professional experience in Problem Solving, Teamwork, Efficiency, Multitasking, and Quality Assurance. Experienced in assisting with routine medical care in obstetrics and pediatrics, and taking medical histories and vital signs. Instrumental in maintaining medical records, managing medical billing and insurance authorizations, scheduling patient appointments and procedures, and conducting medical office finances. Possess thorough knowledge of anatomy and physiology, medical terminology, infection control, nutrition, medical ethics, cardiology, disease states, and minor in-office surgery procedures.

Overview

1
1
Certification
24
24
years of professional experience

Work History

Warehouse Associate

Amazon
Phoenix, AZ
11.2018 - Current

* Collaborated with team members to maintain productivity and meet CPT goals.

* Demonstrated strong attention to detail when processing and packaging orders.

* Kept work area stocked, organized, and free of safety hazards at all times.

* Maintained positive working relationships with co-workers and leadership.

* Operated warehouse equipment such as pallet jacks and forklifts safely and efficiently.

* Monitored inventory levels and reported discrepancies to supervisors promptly.

* Ensured compliance with OSHA regulations to promote workplace safety.

OB Scrub Technician

Nursing Centers
Phoenix, AZ
09.2005 - 05.2013

* Provided support in Labor and Delivery units at multiple hospitals.

* Maintained sterile field and assisted during cesarean section procedures.

* Completed all assigned tasks promptly with minimal supervision required.

* Delivered exceptional patient care and support for all patient needs.

* Preserved confidentiality of patient information in compliance with HIPAA regulations.

* Prepared surgical instruments and ensured proper sterilization before procedures.

* Assisted physicians and nurses during obstetric surgeries and deliveries.

OB Scrub Technician

Sierra Vista Regional Medical Center
San Luis Obispo, CA
08.2002 - 08.2005

* Received on-the-job training for OB Scrub Technician responsibilities.

* Applied previous CNA experience to support patient care and safety.

* Completed all assigned tasks promptly with minimal supervision required.

* Delivered exceptional patient care and support for all patient needs.

* Preserved confidentiality of patient information in compliance with HIPAA regulations.

* Prepared surgical instruments and ensured proper sterilization before procedures.

* Assisted physicians and nurses during obstetric surgeries and deliveries.

* Maintained sterile environment in operating room throughout procedures.

Education

High School Diploma -

Barry Goldwater High School
Phoenix, AZ

Clinical Medical Assistant -

Stepful
07.2026

Skills

Phlebotomy: Venipuncture, Capillary Blood Collection, Specimen Preparation & Infection Control

Medical: Injections, Patient Care, EMR

Soft Skills: Communication, Customer Service, Building Rapport, Problem Solving, Adaptable, Team Player, Efficient Multitasker, and Detail-Oriented Problem Solver

Certification

HIPAA Training | Stepful | 2026

OSHA Training | Stepful | 2026

Timeline

Warehouse Associate

Amazon
11.2018 - Current

OB Scrub Technician

Nursing Centers
09.2005 - 05.2013

OB Scrub Technician

Sierra Vista Regional Medical Center
08.2002 - 08.2005

High School Diploma -

Barry Goldwater High School

Clinical Medical Assistant -

Stepful
Heidi Wacker