Summary
Work History
Education
Skills
Timeline
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Heidi Wagner

Bourbon ,MO

Summary

I was a Detail-oriented Level 2 Inspector at Sullivan Precision Metal Finishing. I am skilled in quality control and visual inspections. I have the ability to enhance inspection processes and communicate effectively with teams. I have goals to improve overall workflow efficiency and customer satisfaction.

Work History

Level 2 Inspector

Sullivan Precision Metal Finishing
Sullivan, MO
2023 - 2025
  • Conducted visual inspections to ensure compliance with quality standards and specifications.
  • Used precise measurement tools, identifying defects and inconsistencies in metal finishes.
  • Documented findings and communicated discrepancies to quality teams for corrective action.
  • Collaborated with quality team members to enhance inspection processes, improving overall workflow efficiency.
  • Created PowerPoint presentation’s communicated with customers and requested approvals for our process’s.

TDL Team Member

Jahabow Industries
Owensville, MO
2022 - 2023
  • Operated machinery and tools to ensure efficient production processes.
  • Followed safety protocols to maintain a secure work environment.
  • Collaborated with team members to meet daily production targets.
  • Assisted in quality control by inspecting products for defects.

Lumber Cashier

Lowe’s Home Improvement
Sullivan, MO
2017 - 2018
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers in locating products and answering inquiries.
  • Maintained an orderly checkout environment to enhance overall customer experience.
  • Developed relationships with contractors around the area and got to know them on a professional basis.
  • Collaborated with team members to ensure stock levels met demand.
  • Resolved customer issues promptly, ensuring satisfaction and retention.

Cashier and Closing Manager

Town & Country Supermarket
Bourbon, MO
2014 - 2017
  • Learned to work as a team. Maintained excellent customer service skills.
  • Assisted customers with product inquiries and provided exceptional service.
  • Maintained clean and organized checkout area to enhance shopping experience.
  • Handled cash, credit, and debit transactions accurately to ensure financial integrity.

Education

High School Diploma - General Studies

Bourbon High School
Bourbon, MO
05.2014

Skills

Quality control

Visual inspections

Inspection reporting

Training and mentoring

Customer service skills

Communication

Timeline

Level 2 Inspector

Sullivan Precision Metal Finishing
2023 - 2025

TDL Team Member

Jahabow Industries
2022 - 2023

Lumber Cashier

Lowe’s Home Improvement
2017 - 2018

Cashier and Closing Manager

Town & Country Supermarket
2014 - 2017

High School Diploma - General Studies

Bourbon High School

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