Summary
Overview
Work History
Education
Skills
Timeline
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Heidi Wallace

Lapine,OR

Summary

Dynamic professional with a proven track record at Vic Russell Construction, excelling in customer service and problem-solving. Known for enhancing team productivity and maintaining high standards of organization. Adept at multitasking and managing time effectively, while fostering a positive work environment and ensuring client satisfaction.

Overview

16
16
years of professional experience

Work History

Vic Russell Construction

Vic Russell
11.2021 - 09.2023

Run the scale for trucks. Input A/P and A/R. Ordering equipment and materials for jobs. Answer phones and take material orders. Cleaning around the office.

  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Housing Keeping Supervisor

Best Western
05.2022 - 11.2022
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.


Office Assistant

Perry Walters Construction
05.2021 - 11.2021
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.

Cashier/Customer Service Representative

BiMart
05.2020 - 05.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Stay-At-Home Mom

Self
08.2007 - 05.2020

Stayed at home with my kids.

Education

Associate of Arts - Criminal Justice

Central Oregon Community College
Bend, OR
11-2025

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Organizational skills
  • Calm under pressure

Timeline

Housing Keeping Supervisor

Best Western
05.2022 - 11.2022

Vic Russell Construction

Vic Russell
11.2021 - 09.2023

Office Assistant

Perry Walters Construction
05.2021 - 11.2021

Cashier/Customer Service Representative

BiMart
05.2020 - 05.2021

Stay-At-Home Mom

Self
08.2007 - 05.2020

Associate of Arts - Criminal Justice

Central Oregon Community College
Heidi Wallace