Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Affiliations
Timeline
Generic

Heidi Wheeler

Loveland,CO

Summary

Astute business management professional with solid history of success in building business from ground up. Solid background maintaining high quality while motivating workers, satisfying customers and meeting demanding production goals.

Overview

23
23
years of professional experience

Work History

Proprietor

Colorado Rose Cake Co. LLC
01.2019 - Current
  • Developed and managed relationships with vendors and suppliers.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Provided customer service on accounts and resolved problems.
  • Assessed damaged materials and notified maintenance personnel of needed repairs.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Established foundational processes for business operations.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Cultivated and strengthened lasting vendor and client relationships through consistent and exemplarily work.
  • Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.

Manager

Colorado Rose Cake Co
06.2003 - 01.2019
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Improved marketing to attract new customers and promote business.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Teacher

Poudre High School
08.2009 - 10.2011
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Incorporated multiple types of teaching strategies into classroom.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
  • Advised and counseled students to help them develop skills and knowledge required to succeed.

Accounts Payable

Schrader Oil Co.
03.2001 - 04.2003
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Matched purchase orders with invoices and recorded necessary information.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Input financial data and produced reports using Peachtree.

Education

Bachelor of Science - Family And Consumer Sciences Education

Colorado State University
Fort Collins, CO

Skills

  • Cost Analysis and Savings
  • Purchasing and Planning
  • Profitability and Revenue Generation
  • Vendor Relations
  • Project Management
  • Training and Mentoring
  • Human Resources
  • Organizational Skills
  • Problem Solving
  • Conflict Resolution
  • Business Management and Development

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Received commendation from Dean of Principal for successfully working with students with behavior problems.
  • Student Progress Conferences - Conducted conferences with parents, administrators, testing specialists and social workers to discuss educational plans designed to promote students' educational/social development, which has been helpful in management as well.
  • Dynamic Teaching Techniques - Instructed students in academic subjects using variety of techniques such as phonetics, multisensory learning and repetition to reinforce learning, which has been helpful when implementing that into management.

Affiliations

Estes Park Wedding Association

Timeline

Proprietor

Colorado Rose Cake Co. LLC
01.2019 - Current

Teacher

Poudre High School
08.2009 - 10.2011

Manager

Colorado Rose Cake Co
06.2003 - 01.2019

Accounts Payable

Schrader Oil Co.
03.2001 - 04.2003

Bachelor of Science - Family And Consumer Sciences Education

Colorado State University

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Heidi Wheeler