Overview
Work History
Education
Skills
Timeline
Generic

Heidi Whitaker

Wadena,MN

Overview

7
7
years of professional experience

Work History

Front End / Apparel Team Lead

Walmart
06.2021 - Current
  • Managed daily operations, including opening and closing procedures, cash handling, and employee scheduling.
  • Followed company work processes to receive, open and unpack boxes, cartons and totes, stock merchandise, restock and rotate merchandise on shelves and build merchandise displays.
  • Provided superior customer service leadership by greeting and assisting customers.
  • Implemented creative merchandising strategies to highlight promotional items and drive sales growth.
  • Coordinated seasonal floor sets to ensure timely transitions between collections while minimizing disruption to the shopping experience.
  • Operated cash register and scanner to itemize and total customers' purchases, collect payment from customers and make change and bag merchandise.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed efficient cash register operations.
  • Used in-store system to locate inventory and place special orders for customers.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Cook

Las Animas Sheriff's Department
03.2019 - 12.2020
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.

Direct Care Worker

Las Animas County Rehabilitation Ceneter
03.2017 - 02.2019
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
  • Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
  • Facilitated recreational activities for patients that promoted socialization, physical activity, and cognitive stimulation.
  • Demonstrated empathy and understanding while addressing the diverse cultural, social, emotional, or intellectual needs of each patient.
  • Continuously updated personal knowledge within the direct care field through regular training sessions and workshops to ensure optimal care for each patient.
  • Reduced instances of patient injury through vigilant monitoring and timely intervention in high-risk situations.
  • Fostered strong relationships with patients and their families, promoting open communication lines for better understanding of care plans.
  • Collaborated closely with other direct care workers in coordinating seamless shift transitions pertaining to ongoing care requirements.
  • Scheduled and accompanied clients to medical appointments.
  • Remained alert to problems or health issues of clients and competently responded.
  • Ensured clean and comfortable living environments through diligent housekeeping duties catered towards individual preferences whenever possible.
  • Helped clients manage money, pay bills, and shop for groceries or personal items.
  • Utilized adaptive equipment to support patients in achieving their highest level of functioning and independence.
  • Documented vitals, behaviors, and medications in client medical records.
  • Consulted with supervisors to assess cases and plan strategies for enhancing care.

Education

Diploma - General Studies

Sebeka Secondary
Sebeka, MN
05.1998

Skills

  • Detail Orientation
  • Safety Procedures
  • Safety Protocols
  • Trash Collection
  • Verbal and Written Communication
  • OSHA Compliance
  • Cleaning and Sanitizing
  • Valid Driver's License
  • Debris and Trash Removal
  • Daily Cleaning and Sanitation
  • Supply Ordering
  • Team Leadership
  • Attentive to People
  • Grocery Shopping
  • Client Documentation
  • Household Management
  • Dietary Needs
  • Client Requirements
  • Personal Care Assistance
  • First Aid and Safety
  • Patient Care
  • Household Chores

Timeline

Front End / Apparel Team Lead

Walmart
06.2021 - Current

Cook

Las Animas Sheriff's Department
03.2019 - 12.2020

Direct Care Worker

Las Animas County Rehabilitation Ceneter
03.2017 - 02.2019

Diploma - General Studies

Sebeka Secondary

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Heidi Whitaker