Heidi Zandri

• Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
• Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
• Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
• Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
• Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
• Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
• Administered medications and injections to patients.
• Evaluated patient histories, complaints, and current symptoms.
• Delivered emotional support to patients and families during challenging times.
• Reviewed patient history to verify conditions and current medications.
• Took samples to complete diagnostic and routine assessment tests.
• Supported diagnoses by taking blood samples from patients for laboratory testing.
• Mentored new nursing staff to enhance professional development opportunities within the team dynamic.
• Ensured regulatory compliance by adhering to infection control protocols and maintaining accurate documentation of patient data.

Family-run residential care home for 20 residents with mental illness.

In charge of a staff of 8.

Ordered all medications, did count upon arrival.

Ordered all food and designed menus.

Assisted with showers.

Cooked meals.

Took residents shopping.

Payroll

Activities

Met with each resident one-on-one monthly for any concerns, did vitals.

Drove residents to medical appts, accompanying those needing assistance.

Conversed with medical doctors, nurses and psychiatrists.

Organized all parties and holiday celebrations.

Hiring and firing of staff.

Kept up on education pertaining to our business.

Adapted quickly to changing patient needs, adjusting care plans accordingly to ensure optimal outcomes in diverse clinical scenarios.

• Cared for wounds, provided treatments, and medication administration.
• In charge of CNA's.
• Offered personal time to residents when needed