Heidi Zhu

• Collaborated with team members to develop efficiency in product production.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
• Record data for product stocking and communicate stocking needs with management.

Since entering the Elementary Education program, I have worked with different elementary schools and grades every semester. I have worked with grades K, 2, 3, and 5 in four various Title I school settings.

• Observed and assisted homeroom teachers
• Gathered and analyzed student data
• Created data-based lesson plans with various accomodations

• Supported student learning needs on course content during lecture and labs
• Held office hours throughout the week to cover content and provide feedback
• Assisted professor in modifying content and features of future course
• Collaborated with Math TAs on facilitating student discussion