Heidi A. Downs
Lake Worth,FL
Summary
Dedicated and compassionate social work professional with extensive experience in crisis intervention, case management, and treatment planning. Proven ability to provide comprehensive support and advocacy to diverse populations. Seeking to leverage expertise and skills in a rewarding social work role.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Trauma Social Worker/Case Management
Memorial Regional Hospital
01.2019 - 01.2022
- Crisis Intervention with patients and families
- Work directly with traffic homicide and local law enforcement
- Risk Assessments
- Chart Review
- Direct patient care with Trauma Surgeon and Physician Assistants
- Refer resources and referral options for outside services
- Creates optional outcomes for the patient and family
- Mobilizes resources to reduce risk
- Facilitate assessments, treatment planning, individual and family intervention and discharge planning
- Communicate with patient’s family and/or support system
- Coordinate discharge/aftercare plan for patient.
Social Worker/Case Management
Delray Medical Center
01.2018 - 01.2019
- Crisis Intervention with patients and families
- Risk Assessments
- Refer resources and referral options for outside services
- Creates optional outcomes for the patient and family
- Mobilizes resources to reduce risk
- Facilitate assessments, treatment planning, individual and family intervention and discharge planning
- Communicate with patient’s family and/or support system
- Coordinate discharge/aftercare plan for patient.
Primary Therapist
Voyage Recovery Center
01.2018 - 01.2019
- Complete all administrative paperwork
- Clinically supervises staff and train incoming staff
- Applies advanced skills for clients with co-occurring disorders
- Audits clinical documentations to ensure accuracy, completeness and adherence to policy and procedures as well as DCF requirements
- Facilitate psychosocial educational groups
- Facilitate process/life skills groups
- Crisis Intervention
- Case Management
- Conduct biopsychosocial assessments
- Utilize evidence-based practices
- Utilize DSM-5 and ASAM
- Provide Individual therapy/family therapy
- Communicate with client’s family and/or support system
- Coordinate discharge/aftercare plan for client
- Utilize individualized treatment plans.
Supervisor of Personal Growth Services and Partial Hospitalization
Jerome Golden Center for Behavioral Health
01.2017 - 01.2018
- Applies advanced skills and expertise in directing a Group Program and Partial Hospitalization Program for mentally ill adult and geriatric clients
- Audits clinical documentations to ensure accuracy, completeness and adherence to policy and procedures as well as DCF requirements
- Screens clients for admission, plans, supervises and implements various treatment approaches through group format
- Coordinates service provision with other group programs, partial hospitalization program, residential program, medical staff and case managers for successful implementation and attainment of clients service plan goals
- Oversees the food service contract and is responsible for ensuring that all Food and Nutrition Program requirements are met
- Provides individual therapy and crisis counseling as indicated
- Clinically supervises staff
- Clinically supervises master level interns
- Conducts weekly staff meetings for case managers, therapists and interns
- Tracks outcomes of services provided through day treatment program
- Facilitates community partnerships and collaborations with community partners as well as hospitals
- Ensures employees are trained on controls with the function and on company policy and procedures.
Director Outpatient Services
Epiphany Treatment Center
01.2016 - 01.2017
- Lead Therapist
- Audits clinical documentations to ensure accuracy, completeness and adherence to policy and procedures as well as DCF requirements
- Screens clients for admission, plans, supervises and implements various treatment approaches through group format
- Facilitates community partnerships and collaborations with community partners as well as hospitals
- Ensures employees are trained on controls with the function and on company policy and procedures
- Complete all administrative paperwork
- Oversee outpatient office
- Clinically supervises staff/train staff and oversee master level interns
- Applies advanced skills for clients with co-occurring disorders
- Facilitate psychosocial educational groups
- Facilitate process/life skills groups
- Crisis Intervention
- Case Management
- Conduct biopsychosocial assessments
- Utilize evidence-based practices
- Utilize DSM-5 and ASAM
- Provide Individual therapy/family therapy caseload 15 clients
- Communicate with client’s family and/or support system
- Coordinate discharge/aftercare plan for client
- Utilize individualized treatment plans.
Lead Therapist
Dream Recovery International
01.2015 - 01.2016
- Complete all administrative paperwork
- Clinically supervises staff
- Applies advanced skills for clients with co-occurring disorders
- Facilitate psychosocial educational groups
- Crisis Intervention
- Case Management
- Conduct biopsychosocial assessments
- Utilize evidence-based practices
- Utilize DSM-5 and ASAM
- Provide Individual therapy/family therapy caseload 15 clients
- Communicate with client’s family and/or support system
- Coordinate discharge/aftercare plan for client
- Utilize individualized treatment plans.
Intern, VA Medical Center
Outpatient PTSD Program
01.2014
- Conduct Biopsychosocial assessments
- Prepare treatment plans
- Provide individual psychotherapy
- Provide couples psychotherapy
- Utilize DSM-5
- Utilize PCL-S for PTSD treatment
- Utilize evidenced-based practices
- Co-facilitate psychosocial educational support groups.
JSAP Social Worker
Miami-Dade Public Defenders Office
01.2013 - 01.2015
- Provide individual psychotherapy
- Facilitate psychosocial educational support groups
- Carry caseload of 55 clients
- Utilize evidenced-based practices
- Utilize DSM-5
- Conduct Biopsychosocial assessments
- Conduct collateral interview
- Coordinate Juvenile Commitment Conferences
- Develop/Coordinate rehabilitative treatment plans
- Develop/Coordinate sentencing plans
- Prepare mitigation
- Conduct jail interview/rounds
- Coordinate juvenile services in jail
- Collaborate with psychiatrists/psychologists
- Collaborate with juvenile assistant public defenders.
Intern, Salvation Army-White Shield
Teen Parenting Program
01.2011 - 01.2012
- Provide case management support for residential staff
- Assist in transition planning
- Facilitate psycho educational groups (parenting, life skills, and lactation)
- Assist with Independent assessments
- Provide counseling for teen moms on the Independent Living Track
- Interview/Train incoming Mentor’s.
Certified Nursing Assistant
Providence St. Vincent Hospital
01.2007 - 01.2012
- Facilitate the support of breastfeeding for premature population
- Liaison for Healthcare personal in coordinating care conferences
- Support newly admitted families
- Facilitate palliative care coordination
- Provide educational opportunities for families
- Promote bonding
- Coordinate in hospital support services for families at risk
- Facilitate educational support groups for new parents.
Certified Nursing Assistant
Sacred Heart Medical Center
01.2000 - 01.2007
- Facilitate the support of breastfeeding to new moms
- Support newly admitted families
- Provide educational opportunities for families
- Coordinate support services for families at risk
- Coordinate discharge teaching
- Assist in the development of new educational opportunities for families at risk
- Facilitate educational support groups for new parents.
Education
Master of Social Work -
Barry University
West Palm Beach, FL01.2014
Bachelor of Science, Child & Family Studies -
Portland State University
Portland, OR01.2012
Skills
- Teamwork and Collaboration
- Quick Learner
- Fast Learner
- Problem-Solving
- Computer Skills
- Multitasking and Organization
- Goal-oriented mindset
- Interpersonal and Social Skills
- Outstanding communication skills
- Client Relationships
- Professionalism and Etiquette
- Microsoft Office Suite
Certification
- Master Clinical Addiction Professional, 2021-12-31
- Registered Clinical Social Work Intern, 2015-12-31
- CPR/First Aid, 2022-12-31
Timeline
Trauma Social Worker/Case Management
Memorial Regional Hospital
01.2019 - 01.2022
Social Worker/Case Management
Delray Medical Center
01.2018 - 01.2019
Primary Therapist
Voyage Recovery Center
01.2018 - 01.2019
Supervisor of Personal Growth Services and Partial Hospitalization
Jerome Golden Center for Behavioral Health
01.2017 - 01.2018
Director Outpatient Services
Epiphany Treatment Center
01.2016 - 01.2017
Lead Therapist
Dream Recovery International
01.2015 - 01.2016
Intern, VA Medical Center
Outpatient PTSD Program
01.2014
JSAP Social Worker
Miami-Dade Public Defenders Office
01.2013 - 01.2015
Intern, Salvation Army-White Shield
Teen Parenting Program
01.2011 - 01.2012
Certified Nursing Assistant
Providence St. Vincent Hospital
01.2007 - 01.2012
Certified Nursing Assistant
Sacred Heart Medical Center
01.2000 - 01.2007
Master of Social Work -
Barry University
Bachelor of Science, Child & Family Studies -
Portland State University
Similar Profiles
Isaiah TrilloIsaiah Trillo
Registered Nurse, Emergency Department at Memorial Regional HospitalRegistered Nurse, Emergency Department at Memorial Regional Hospital
Rochelle ClarkeRochelle Clarke
Certified Nursing Assistant (CNA) at Memorial Regional HospitalCertified Nursing Assistant (CNA) at Memorial Regional Hospital
Tiffany EaleyTiffany Ealey
Patient Care Associate,Oncology at Memorial Regional HospitalPatient Care Associate,Oncology at Memorial Regional Hospital
BIANCA RODRIGUEZBIANCA RODRIGUEZ
Patient Transporter at Memorial Regional HospitalPatient Transporter at Memorial Regional Hospital
Haylie HillsHaylie Hills
Lead Bartender/Supervisor at PopStrokeLead Bartender/Supervisor at PopStroke