Heidi Carolina Jaimes Silva
Houston,TX
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced any environments. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. High-energy professional. Strategic Leader known for high productivity and efficient task completion. Skilled in team motivation, strategic planning, and conflict resolution, ensuring smooth operations and project success. Excel in communication, adaptability, and problem-solving to lead teams effectively towards achieving goals. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
9
9
years of professional experience
Work History
Cook
Sonic
Galveston, Texas
10.2023 - 11.2024
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
- Organized storage areas for efficient usage of space.
Expo Runner
Doc Holliday
Galveston, Texas
10.2023 - 11.2024
- Managed guest sign-in process by verifying tickets and providing directions as needed.
- Organized vendor spaces after each day's activities ended in order to ensure an efficient start for the next day’s events.
- Operated forklifts or pallet jacks when necessary in order to transport heavy items around the facility.
Restaurant Waitress
Kasra Persian Grill
Houston, Texas
02.2024 - 08.2024
- Assisted guests with making food and beverage selections.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
Expo
Nick's kitchen and Bar
Galveston, Texas
05.2023 - 07.2024
- Coordinated with customers, vendors and freight forwarders to ensure timely delivery of goods.
- Maintained accurate records related to shipments including tracking numbers, customer information and shipping costs.
- Calculated landed cost of goods sold overseas based on current exchange rates and tariffs.
Waitress
Paisa's Twin
Houston, Texas
01.2024 - 02.2024
- Assisted in seating guests at tables or booths.
- Performed basic math calculations when computing bills for customers' meals.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Food Runner
Gypsy Joynt
Galveston, Texas
11.2023 - 01.2024
- Organized food orders and ensured accuracy of items served to customers.
- Greeted and welcomed customers as they arrived at the restaurant.
- Checked all dishes before delivering them to ensure quality standards were met.
Laundry Associate
San Luis Resort
Galveston, Texas
10.2023 - 01.2024
- Organized linen carts for efficient delivery to guest rooms.
- Maintained laundry machines in good working order by performing regular maintenance checks.
- Inspected all finished items for quality assurance prior to folding and packaging them for distribution.
Cashier and Cook
Schlotzsky's
Galveston, Texas
05.2023 - 01.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Identified discrepancies between actual count and register balance; made corrections accordingly.
- Helped customers find specific products, answered questions, and offered product advice.
Cashier
Walmart
Galveston, Texas
06.2023 - 08.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
Hostess
Moody Gardens Hotel
Galveston, Texas
05.2022 - 08.2022
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Managed reservations, waitlists, and special requests for large parties.
- Monitored dining room activity to ensure all guests were receiving optimal service.
Manicurist
Nidia Silva Peluquería
Colombia, Floridablanca
01.2021 - 04.2022
- Performed manicures, pedicures, nail art, paraffin treatments and other related services.
- Maintained cleanliness of the salon by sanitizing tools and equipment between clients.
- Demonstrated knowledge of product ingredients and how they affect different skin types.
Cook Shift Leader
Brownday
Colombia, Bucaramanga
02.2019 - 03.2020
- Ensured kitchen staff followed health and safety regulations.
- Trained new cooks on proper food handling techniques.
- Supervised all aspects of the kitchen operations including inventory control and ordering of supplies.
Cook Shift Leader
Snowee Comida Divertida
Colombia, Bucaramanga
10.2015 - 02.2018
- Ensured kitchen staff followed health and safety regulations.
- Monitored food preparation to ensure quality standards were met.
- Performed regular inventory checks to ensure adequate stock levels were maintained.
Education
Bachelor of Arts - Chef
Colombia College
Colombia12-2018
High School Diploma -
Institute Rafael Pombo
Colombia01-2015
Bachelor of Arts - Graphic Design
Sena
Colombia12-2015
English
Learning Institute of Texas
Houston, TXSkills
- Responsible
- Leader
- Punctual
- Helpful
- Honest
- Respecful
Languages
Spanish
Native/ Bilingual
English
Professional
French
Limited
Arabic
Elementary
Portuguese
Elementary
Vietnamese
Elementary
Persian
Elementary
Turkish
Elementary
Timeline
Restaurant Waitress
Kasra Persian Grill
02.2024 - 08.2024
Waitress
Paisa's Twin
01.2024 - 02.2024
Food Runner
Gypsy Joynt
11.2023 - 01.2024
Cook
Sonic
10.2023 - 11.2024
Expo Runner
Doc Holliday
10.2023 - 11.2024
Laundry Associate
San Luis Resort
10.2023 - 01.2024
Cashier
Walmart
06.2023 - 08.2023
Expo
Nick's kitchen and Bar
05.2023 - 07.2024
Cashier and Cook
Schlotzsky's
05.2023 - 01.2024
Hostess
Moody Gardens Hotel
05.2022 - 08.2022
Manicurist
Nidia Silva Peluquería
01.2021 - 04.2022
Cook Shift Leader
Brownday
02.2019 - 03.2020
Cook Shift Leader
Snowee Comida Divertida
10.2015 - 02.2018
Bachelor of Arts - Chef
Colombia College
High School Diploma -
Institute Rafael Pombo
Bachelor of Arts - Graphic Design
Sena
English
Learning Institute of Texas
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