Heidie Quintanilla
San Marcos,CA
Summary
Efficient customer service with 5+ years of experience. Friendly receptionist recognized by peers for effective creative thinking, multitasking skills, proven ability to handle administrative paperwork, and effective interpersonal communication. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
7
7
years of professional experience
Work History
RECEPTIONIST / HR ASSISTANT
PALOMAR HEALTH REHABILITATION INSTITUTE
01.2023 - Current
- Ensures visitors are acknowledged quickly and helps direct them and answer any questions
- Answering screening and forwarding incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material
- Maintain office security by following safety procedures and controlling access via reception desk (monitor logbook, issue visitor badges)
- Maintain proper records of employee attendance and leaves
- Assist HR Director in policy formulation, hiring and salary administration
- Coordinate orientation and training sessions for new employees.
TEACHERS AID / SCHOOL COOK
BUILDING KIDZ OF VISTA
03.2022 - 11.2022
- Assisting children with their daily activities
- Helping teachers create and execute learning plans
- Teaching children new skills, such as reading, writing, and speaking
- Assisting children with learning potty training if needed
- Cooking lunch for children on daily basis
- Cleaning kitchen in timely manner
- Ensuring children remain clean and hydrated throughout day
- Ensuring that each child gets picked up on time by their parents or guardians
- Frequently checking that school remains in clean and orderly state.
SALESCLERK / KEYHOLDER
SOMA INTIMATES
09.2021 - 03.2022
- Opening and closing store
- Proficient with POS System
- Consistently deliver positive sales performance
- Organize store merchandise and back stock to ensure proper placement of product
- Practice impeccable customer service skills
- Help store profits by upselling customers
- Handling cash deposits
- Assist in store maintenance and merchandising to create a visually compelling environment
- Ensure completion of assigned tasks and responsibilities
- Assisting in calculating monthly sales goals.
QUALITY CONTROL / ASSEMBLY
BROKEN TOKEN
12.2020 - 07.2021
- Responsible for inspecting quality of lumber products and organizers
- Complete periodic line check to determine compliance with product specifications
- Check shipments for quality compliance
- Receive, unload, unpack and transfer materials to different work locations
- Test products for quality assurance
- Perform complex assembly of products according to established specifications and instructions
- Monitor functionality of all equipment and report problems or substandard conditions.
SALESCLERK / ASSISTANT MANAGER
CLARKS
05.2017 - 07.2020
- Opening and closing the store
- Proficient with POS System
- Consistently deliver positive sales performance
- Organize the store merchandise and back stock to ensure proper placement of product
- Practice impeccable customer service skills
- Help store profits by upselling customers
- Handling cash deposits
- Assist in store maintenance and merchandising to create a visually compelling environment
- Ensure completion of assigned tasks and responsibilities
- Assisting in calculating monthly sales goals.
SALESCLERK / KEYHOLDER / TEAM LEAD
Z FASHION
12.2016 - 04.2017
- Handled money deposits
- Organized shipments
- Cleaning/Maintained Store appearance
- Assisting/greeting customers
- Creating displays for mannequins throughout store
- Provided new ideas to help improve sales
- Handle all customer interactions including potential issues and returns courteously and professionally
- Support sales floor, fitting rooms, cash wrap and back of house as required.
Education
DEGREE 2 - Associates of Science
PALOMAR COLLEGE
San Marcos, CA06.2020
DEGREE 3 - Associates of Science: Interactive Media Design
PALOMAR COLLEGE
San Marcos, CA06.2020
DEGREE 1 - High School Diploma
ESCONDIDO HIGH SCHOOL
Escondido, CA06.2016
Skills
- File Management
- Data Entry
- Administrative Support
- Time Management
- Office Administration
- Data Inputting
- Information Security
- Quality Control
- Inventory Control
- Accurate Money Handling
- Sales Expertise
- Problem-solving
- Reliability
- Active listening
- Excellent communication
Strengths Abilities
- Adobe Suite
- Z-Brush
- Final Cut Pro X
- Unity Engine
- Unreal Engine
- Organization Skills
- Ability to multitask problem solving
- Autodesk 3d Maya and Max
- Microsoft Suite
- Adaptability to various work environments
Timeline
RECEPTIONIST / HR ASSISTANT
PALOMAR HEALTH REHABILITATION INSTITUTE
01.2023 - Current
TEACHERS AID / SCHOOL COOK
BUILDING KIDZ OF VISTA
03.2022 - 11.2022
SALESCLERK / KEYHOLDER
SOMA INTIMATES
09.2021 - 03.2022
QUALITY CONTROL / ASSEMBLY
BROKEN TOKEN
12.2020 - 07.2021
SALESCLERK / ASSISTANT MANAGER
CLARKS
05.2017 - 07.2020
SALESCLERK / KEYHOLDER / TEAM LEAD
Z FASHION
12.2016 - 04.2017
DEGREE 2 - Associates of Science
PALOMAR COLLEGE
DEGREE 3 - Associates of Science: Interactive Media Design
PALOMAR COLLEGE
DEGREE 1 - High School Diploma
ESCONDIDO HIGH SCHOOL
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