Heidi M. Strus
Health Unit Coordinator
Palm Bay
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
21
21
years of professional experience
Work History
Health Unit Coordinator - Mother Baby
Holmes Regional Medical Center
07.2014 - Current
- Assisted with processing patient admissions, transfers and discharges.
- Assembled and maintained patient medical records and other documents related to patient care.
- Provide customer service to patients and families with sensitivity and respect for their needs
- Maintain patient's current demographic information
- Answer telephone and direct calls to their appropriate destination
- Answer the call bell and facilitate the needs of the Patient appropriately
- Enter physician orders in a timely manner
- Obtain medical records for patient
- Order supplies for Unit
- Entered work orders into computer system for appropriate departments regarding maintenance issues and biomed needs.
- Helped troubleshoot equipment failures such as call system, portable phones, WOWs and other unit devices.
Emergency Room Unit Coordinator
Hunterdon Medical Center
07.2013 - 06.2014
- Answer telephone and direct calls to their appropriate destination
- Coordinate patient radiological testing, including but not limited to X-ray, CT Scan, Cardiac Testing, Nuclear Stress Test, MRI and Ultrasound
- Enter physician orders into computer
- Communicate with Nursing Supervisor for bed assignments regarding admissions
- Coordinate patient transfers within the hospital to other Units
- Coordinate patient transfers to other hospitals due to a higher level of care being required
- Coordinate transportation for patients needing to go back to care centers or nursing homes
- Initiate paperwork and phone calls for patients who expire
- Assisted with registering patient going home with holter monitor via CardioNet
- Obtain medical records from within facility, as well as, outside the facility
- Copy and organize chart for patient admission/transfer
- Efficiently activate AMI protocol upon physician order
Patient Access Representative
Hunterdon Medical Center
05.2012 - 07.2013
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
- Obtained payments from patients and scanned identification and insurance cards.
- Registered and verified patient records before triage with most up-to-date information.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Process paperwork for inpatient admissions
- Answer telephone
- Liaison between patient families and ED staff
Paralegal/Office Manager
F. William LaVigne Attorney, Law LLC
09.2000 - 01.2011
- Preparation and filing of documents for various Court Divisions such as Chancery Division, including Family, Probate and Equity Part, Law Division, as well as Small Claims and Special Civil Part, Municipal Courts
- Assisted counsel in preparing answers, providing documentation and information for discovery request.
- Coordinated trial exhibits by organizing materials, writing documentation and preparing digital materials and displays.
- Real Estate Transactions including but not limited to order and review title policy, assist in clearing title issues, work with realtor and attorney involved, obtain payoff for liens on the property, prepare closing documents such as Deed, Affidavit of Title, Seller's Residency Statement, Non-Resident Statement, HUD-1 Statement, Affidavit of Consideration, Survey Affidavit, prepare documents for filing with designated County Clerk's Office
- Estate planning, settlement, administration including but not limited to preparation of Last Will and Testament, Living Will, Durable Power of Attorney, Trusts, Surrogate application for probate of an estate, NJ Inheritance Tax Return, prepare spreadsheets of assets/debts, locate missing heirs, final distribution of estate
- Corporation documents including but not limited to online formation, complete corporate book, obtain EIN
- Liaison between attorneys, court officials, clients, title companies, loan officers, municipal clerks
- Adhered to privacy laws to avert possible information breaches and protect client data.
- Track the status of debt collections
- Managed general accounting functions for both business and client trust account including but not limited to cutting checks, payroll, credits, debts, invoicing, billing, bank reconciliations, keeping accurate records of sub accounts in the client trust account representing individual client's money
- Filing
- Train new hire
- Inventory/order office supplies/equipment including but not limited to serving as contact person for vendors
- Act as Notary Public when needed
Education
Certificate, Health Sciences Medical Administrative Assistant Program -
Sussex County Community College
2011
Associate of Applied Science - Paralegal Studies
Sussex County Community College
2007
Skills
- Administrative Skills
- Appointment scheduling, patient reception
- Risk management, inventory & supplies
- Foundational understanding of Insurance, CPT & ICD 9 coding
- Bookkeeping, accounting, banking
- Billing & collections
- Strive to provide a positive and evolving role model in my profession
- Outlook, Word, Excel, PowerPoint, Access, Internet Explorer, HBOC, SCM, CPN, Teletracking, Affinity, EDM, IBEX, QCPR, Passport, Medical Practice Management Software, MediSoft Version 16, Microsoft
- Outstanding communication, organizational, and office etiquette skills
- Ability to achieve immediate and long-term goals and meet deadlines
- Maintain a strong working knowledge of medical terminology
- Skilled in verbal and nonverbal communication
- Knowledgeable in cultural diversity
- Leadership Skills
- Able to motivate and inspire others
- Problem-solving aptitude
Timeline
Health Unit Coordinator - Mother Baby
Holmes Regional Medical Center
07.2014 - Current
Emergency Room Unit Coordinator
Hunterdon Medical Center
07.2013 - 06.2014
Patient Access Representative
Hunterdon Medical Center
05.2012 - 07.2013
Paralegal/Office Manager
F. William LaVigne Attorney, Law LLC
09.2000 - 01.2011
Certificate, Health Sciences Medical Administrative Assistant Program -
Sussex County Community College
Associate of Applied Science - Paralegal Studies
Sussex County Community College
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